28 Jan 2026 · 4 min
Short podcast excerpt by Bill Gallagher offering actionable advice on creating three distinctive brand promises by interviewing core customers. The segment includes promotional endorsements for Doxa Talent (near/offshore staffing) and Scoreboard software from Align, and plugs the Scaling Up Business podcast and scalingcoach.com.
Chapters
Are you thinking about how to grow your business with near and offshore staffing, but you're also wanting to make sure that it's reliable, cost effective and really well done? I think Doxa Talent is the way to go. Here's why. They don't just fill your jobs. They bring integrity, top talent, and a people first approach that's hard to find. I've known the people at Doxa talent for over 20 years now and I say that you can count on them. I have talent. Talk to Doxatalant and you won't be disappointed. Go to doxatalent.com Bill G. Again, that's doxatalent.com Bill g. One more time. Doxatalent.com Bill G. Check it out today. Oh, are you trying to figure out your brand promises? Maybe you feel like no matter what you come up with, it still feels generic. It feels like everybody else in your industry or whatever. It's just not distinctive and yet you know there's something more there. You're just having trouble articulating it. Well, the easiest way to do this is to go out to your core customers. Don't go out to all your customers. Go out to the ones that you'd really love more of the really ones that you feel you have great connection with, affinity that really love you. Go to those kinds of people and ask them, who are we really? What are we reliable for? What can you count on from us? What's different, unique, even a little weird about us? Those things you can distill down to three brand promises and you definitely want to work out what's the most important one. It's often something that you don't realize that you're particularly good at. So there will be a leading one that sort of table sticks that they really count on and might in fact be fairly differentiated. And then there might be a couple that are just a little bit off. Southwest, particularly known for low fares, but they also do lots of flights and they actually make it a little bit of fun. So they have their three lfs as an example. Right? Very big company, but you can apply those same ideas, whatever stage you're at and figure out something that really you can promise the market and that makes you unique. And that's how you come up with three brand promises. Ask somebody outside of your own world and it'll make it much, much easier. My name's Bill Gallagher, Scaling coach, host of the Scaling Up Business podcast. We've got tips, ideas, things like this, deep dive interview with gurus, lots of conversations with entrepreneurs about their journey and growing their businesses. All that and more wherever you get your podcasts or video content or at our own website@scalingcoach.com you'll find hundreds of episodes like that there, like this and more there along with the notes, the downloads, the links, the special offers. All that and more@scalingcoach.com so go there like subscribe and you'll get them every week. We put them out continuously and you might find they're helpful for you. I hope that helps you keep scaling up. Talk to you next time. Are you ready to turn your goals into daily wins? You should check out our Scoreboard software powered by Align. It's the official software for scaling up. With Scoreboard, you'll get an AI driven coach for priorities and KPIs and it'll help keep your team focused on what matters most. With Align, you can track your goals in real time and you'll even see results on the go. With their mobile app, you can rest easy knowing that Align has world class onboarding and support to set your team up for success. This is really more than just software, it's what I actually use to manage growth in our Scaling up client teams. Unlock clarity and results with Scoreboard by Aligned. To try it now, go to aligntoday.com Bill G One more time. Aligntoday.com Bill G that's aligntoday.com Bill G Check it out and try it now.




