MSP owners should hand off work completely instead of hovering. Set initial guardrails like approval on hiring, then step back and let your delegate decide. If decisions keep coming back to you, you're still the bottleneck.
If you hand it off, you truly have to hand it off. You're not looking over their shoulder. You're not second-guessing anything that they do. Might create a couple of boundaries, like, you know, at first you can't, you can't hire and fire people without, without talking to me or whatever. But beyond that, you actually have to delegate the decisions that are made. Otherwise, if decisions still have to come to you, you're still the bottleneck.
