Brian Hoppe recommends 45-minute hands-on sessions where MSP team members build one automation that saves 5-10 minutes per run. The immediate payoff makes the time investment worthwhile, and successful automations get shared across the team to drive broader adoption.
I said, look, let me go grab the busiest folks on my team. And I asked them for 45 minutes. So I said, I want you to have this set up ahead of time, have the subscription, but bring something that you have to do repetitively that you would like to not do. And I spent time with a few folks on my team, and in 45 minutes, we went from I'd never heard of it to they built something that every time they pressed the button, it saved them time. Now, in 45 minutes, it's every time they're in it, it was something that saved them 5 or 10 minutes. So I don't want to make it sound like it saved, changed their world, but 45-minute one-time investment to save 10 minutes a few times every week is still a really good ROI. And so that the first, first step is save yourself time. Second is share that with your team. And it's not always the most senior, like L3 engineers. It's going to be people you can't predict.
