Brian Hoppe explains why MSP owners struggle to delegate. They know intellectually they should let go, but when a team member makes a mistake they wouldn't have made, they instinctively take back control. Real delegation means accepting that errors will happen and not stepping back in.
But you realize at some point, hey, this is not what's best for the company. Me holding on to this is not the best thing for the company. I gotta let it go. The problem that I usually see is like, okay, all right, I'm willing to let that go. You know, I'm an owner, I'm willing to let it go. But then the second that somebody does something that I wouldn't do, then I take it back. Yeah. That happens so much. Letting it go and, and really, really letting it go, even when somebody messes something up. And it's gonna happen a lot.
