Nearshoring Yourself; step by step to building an expat life in Mexico |🎙 The Nearshore Cafe Podcast

Jen Barnett left Alabama for Mérida, Mexico to leverage remote work and lower costs. She built Expatsy, a platform with a quiz that matches people to countries, plus consultations, tours, and an annual conference. The conversation covers visa options, language barriers, infrastructure, and practical steps to start an expat life.
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Welcome to another episode of the Nearshore Cafe podcast. I'm Brian Samson, your host. And if you have ever wondered what it's like to be a legitimate expat and go from Alabama to living in Mexico, this is going to be a great podcast for you. And bonus, we're going to get into what it's like to see some countries we have not yet talked about on the podcast. We'll talk about Ecuador and Belize among a lot of other stuff. Before I introduce our guest, I want to thank our sponsor Plug Technologies, plugg.tech. Great way to connect talent from all over Latin America with US companies. Welcome to the podcast, Jen, uh, from Expat Seekers. I am so happy to have you here.
Thank you so much for having me.
Let's, let's get into it. Um, you know, what a cool journey. I love talking to people that are well-traveled. You're one of the more well-traveled people I've met. I'm glad that we, we had a chance to connect and I think our audience would just love to hear the journey. Life in Alabama, what were you doing? How did this whole life unfold for you?
Yeah, I, I don't know how many Alabamians make it out of the country. I feel like it's a pretty sticky place, but I, I think I always knew there was something more that I wanted to see. You know, I went to a teensy-weensy little church school in first grade and we did Paris Week and I don't, Who thought of this? I have no idea. It probably does not happen now, but this was the '70s. And so we learned some French words and we ate croissant and we set up little fake cafes in the hall, and I was hooked. I was like, you're telling me there is something more than Huffman, Alabama in this world? And in this place you sit outside and you drink hot chocolate and eat treats? You've gotta be kidding me. And so I think I always thought that there would be something more, but I wasn't really sure how to, how to get there. You know, that's the thing. I, I had all of the want, but none of the knowledge, you know, my, no one in my family had even been to college, much less traveled outside the country or anything like that. So it was always in the back of my mind. And in 2016, I had met my partner, my current husband. My husband, is currently my husband. Sorry, Brit. And he was up for whatever. That is the best thing, by the way. If you don't have a partner who gets it, that is the best thing you can find. And he was like, you know what, whatever you say, I'm up for trying it. And so we started talking about moving abroad and we had no idea how to do it. We went and visited Canada. Everybody says, I don't like it here, I'll go to Canada. And the truth is It's hard to move to Canada. It is not easy and it is insanely expensive, especially if you're somebody from Alabama. Hmm. I saw somebody renting out like their closet in Vancouver for $1,000 a month.
Yeah. Yeah.
Yeah. And so I was like, okay, this is not the plan, but we weren't sure what to do. So it took us about 8 years, but eventually we started to learn different visa paths and we realized that maybe we could save up. And maybe I'd retire early or Brett would work remote and that there were different countries you could move to under those criteria. Each country was different and so on. And eventually we had compiled so much info that we said, oh my gosh, we can't be the only ones going through this. What if our business became helping other people do what we're doing too?
Can you, um, give a sense for what you and your husband were doing for careers? Around the time you had these big ideas?
Sure. So I was head of marketing at a SaaS firm and I had been in marketing for decades, marketing, digital marketing, new product development. Um, I have an MBA from Emory in Atlanta and my husband had been in more hands-on roles. He had been an adjunct professor and he was a catering operations director, but during the pandemic, you know, he it was not a good time to be in catering. And so he decided to reskill. So he went to a coding bootcamp and learned how to program software. But, you know, he was just getting started. You know, you start at the very, at ground level. And so he had reskilled during the pandemic. It was a, it was a great, great thing that he did. And it's part of what allowed us to be able to go on and build this.
Yeah. And were you both working your I mean, just about everybody was working remotely during the pandemic. Were both of you doing that as well, or he was doing school online?
He did school first and then he got jobs and we both were fully remote. My job, um, kind of played like they would let me move abroad and then change their mind. But Brett's job fully said that he could work from anywhere and he had several colleagues who were doing it and they had a management change and the new manager said, you can only move abroad if you move to India. Because yeah, they had some, you know, a call center or something. And I was, you know, we weren't prepared to move someplace so far away and we had already gotten our residency for Mexico. So I said, um, come work with me and let's just make it happen. We weren't, we weren't profitable yet, so we just poured it on so that we could, it could support us both. But the thing that people don't realize is you don't have to replace your 30-year marketing salary and your software developer salaries and benefits. Benefits to move abroad. The reason why you can nearshore employees and pay them less is because the cost of living is so much less. So essentially we nearshored ourselves.
That's amazing. That, I think you're the first, where this is the Nearshore Cafe, and I think you're the first person who's said it in those exact words, nearshoring yourselves. I like, I like how you put that. Before we make the, the, the literal jump to Mexico, So you, you brought up Canada first and, and I, I just maybe want to compare and contrast like the process of exploring visas, moving Canada versus Mexico. And did you look at other countries too? Were you thinking Europe because of your school Parisian experience or anywhere else? And maybe how you found the guidelines. And this is probably before the ChatGPT world and, you know, way before. Yeah. Some of the research and all that stuff.
It was really hard to find stuff, which is why we launched Xpatsy.
Yeah.
So we started with Canada just kind of by default and then rented a cabin. There is probably listeners have heard of Talladega, Alabama because of the NASCAR, but outside Talladega, this is how small it is. There's a little cabin in a town called Waldo and we rented it. No internet, no cell service, no landline. We just locked ourselves down and we started listing everything that we wanted. In our lives. You know, what did we want the weather to be like, the cost of living? What did we want to be legal or illegal? And we made a list of all those. And then, and we looked at a couple of books, but the books weren't, you know, most of the books are related to people just trying to save on their taxes or whatever else. And the, and that wasn't our goal. So we wanted a certain quality of life. So we came back and we just started researching country after country. And so we'd say, okay, what is the weather? And it would get a point, you know, if it met our needs and it wouldn't get a point if it didn't. And then we came up with a top 10 list of countries. We have a quiz on our site now. This is actually how we got started called the Expatsy Test. And it's essentially where other people can go through that same process and then it will generate a top 10 list of countries for you as well. But so our top 10 countries. We were, there were some in Latin America, some in Europe, some in Asia, and we were going to visit them over 10 years and then choose our favorite. And then at that point, I'd retire a little early. Brett would, um, be working remote. But what happened was we came to Mexico next. We live in Mérida, Yucatán, and we came there the next year. You know, it was going to be our first country of the 10 to visit. And I said, I can't wait. I can't go 9 more years. Like, let's move now. And that's what spurred us to, to turn all of that info into Expatsy.
And both of you were, cuz you had already launched the business, like you, you left your job, launched the business while you were moving, like in the process of moving to Mexico. Did I have that timeline right? Yes. Okay.
Yes. Okay. Essentially we started in 2016. The retreat in the cabin was New Year's Eve 2020 into New Year's Day 2021. Our first scouting trip, not counting Canada, but our first in this vein was to head to Mexico. That was one year later. And then on the plane on the way back, I said, I wrote out the word expatcy.
Love it. I mean, this is heart of COVID So were there any complications with like moving abroad to Mexico and did they have different requirements or, you know, what, what did that look like for you?
That's an interesting question. A lot of people did move to Mexico during the pandemic because they were in places that were super locked down like Canada or Europe. Two of our guides here, one is, um, from Toronto and one is from Hungary, and they came to Mexico for the freedom because they felt so constrained. For us, on the other hand, you know, like I said, we came here for the first time in the beginning of 2022. We were enamored by how strict the requirements were. We had been in Alabama where it was, I mean, the Wild West. You know, in all frankness, my father died and it was really very, very common. And so to come here and it wasn't just the rules, the rules wasn't part of it. It was the tone. They had signage up that said, I'll take care of you, you take care of me and we'll take care of each other. And then when you got out into the little villages, they had the same signs, but they were hand-painted. And so you saw that it was this huge community effort to say, we're all doing this together. Together. Now I know it's controversial, I know people have different opinions, I'm not trying to get into all that, but for us, you know, we just wanted everybody to agree and be doing the same thing.
Yeah.
And the craziest, we were in, um, we were in a bingo preserve. I mean, it could not be more remote, on a boat, um, in the middle of nowhere, in the middle of this lagoon. And there was a fisherman out there on his boat all by himself, and he had his mask on. Like in the middle of like— and that's how it was here. People on motorcycles had their masks on, everybody did. And this is 2022, keep in mind, this is not 2020. And then they had— and the deaths here were very, very, very low.
Yeah, yeah.
And so for us, what was getting to us was the, was the divisiveness, you know, in the U.S. and the tension that everybody had with each other. And that didn't exist here, and that appealed to us. That said, I can understand why people from Canada and Europe were very happy to not be trapped in their houses as well.
Yeah. Yeah. And, and if we could just step back a second with, how did you decide on the Yucatán area versus— there's a lot of other expat-friendly places in Mexico. How, how did you circle that, that area?
I didn't know anything about Mexico. It was so embarrassing, Brian. It is our closest neighbor. I did not know the first thing. And I came across a TikTok of some guys from LA who had moved here, and they showed their townhouse, and they showed where they're eating, and they showed their days. I was like, I've never heard of this place, we should check it out. And I knew it was really hot. It's known as the furnace of Mexico.
Yeah.
And, but I said, you know, let's just go try it out and see. We were going to go to Costa Rica first, and we ended up coming here instead. Instead. And we just knew immediately. There's something about vibes that you can't, that you can't find on social media, you know, seeing a place in person. But that's how we came across it.
Yeah.
I know probably people see my content and end up moving here because it just, you know, you can see that life is, is very accessible. Mérida is a very soft landing for Americans. We have a Costco, you know?
Yeah. Yeah. What did the, the language barrier feel like for you?
It's tough. We did not speak any Spanish. Brett took a little bit. In college I had never taken. I took French because I was obsessed with France, and we tried to learn before we came, and it was just— while starting a business, it was impossible. So after we got here, we started taking like in-person classes or using virtual tutors at different times, and it helps a lot. One thing for people to keep in mind is if you don't need it for your livelihood, it is so much easier to get by then, you know, if I had to have this podcast in Spanish, we'd be here all day long, but I don't. So I'm learning it. I think it's respectful. And I also, you know, want to know more about what's going on around me. And I also think it's good for your brain, good for you in all sorts of ways, but my brain is slow and it doesn't want to learn it. One of our best Spanish classes, we go to Pilates. And, uh, for your listeners, if anyone goes to Pilates, our classes here are $5.
Yeah.
And so The class, you know, is in Spanish and there is no translation. So you've gotta figure out what she means. And of course you can look also, but it is a true immersion. And so I know all the body parts really well, and I know push and pull and inhale, exhale and all that sort of thing. And you know, I just, I have to trust that over time we'll get there. I wish I had time to do full day classes and really immerse myself, but our business is so busy that it's just not that time right now.
Yeah. Yeah. Got it. I wanna detour into your business, the full offerings, the services, and then if you could segue that into some of the tours that you've done.
Yeah, for sure. So we started, we just launched the quiz, you know, in 2022 and had no way to monetize and figured we would sort that out over time. And so one of the first things we did was start to to offer consultations where we helped people think through the same things we were thinking through. That said, you know, we weren't anywhere close to moving ourselves, so we, we knew that our perspective was limited. We also started building partnerships. Our first partnership was with our friends at Moving to Spain. And so we worked out where if we met someone who wanted to move to Spain, we would connect them and earn a referral fee. Now today we have 150 partners. Around the world and we're growing. The next thing was we got a sponsor. So once we got our sponsor, we realized we needed a lot more web traffic to keep our sponsor. And that led to us starting to go live on TikTok. And we started going live every night. That was in 2023. Eventually we pared it down to 5 days a week, 4 days a week. Now we go live 2 days a week on TikTok and Instagram on Sundays and Thursdays. And we answer questions and, you know, have some regulars and things like that. But once we started to go live, we started to meet people and build relationships. It wasn't just a broadcast situation. And so we made a Facebook group. And I think the first post on the Facebook group is, when are we all taking a trip together? So, you know, cause people knew from our lives that we had visited Canada and Mexico and what our process was. And we had not, we had still not moved. At this point, we didn't get moved until 2024, because it just took us a long time. So I asked, you know, I did a poll, where do you want to go? And they said Spain and Portugal. And I was like, okay. So I took 30 internet strangers to Spain and Portugal, two countries I had never been to. Incredible.
I love the confidence here.
You know, some people have imposter syndrome. I have the opposite. Delusions of grandeur syndrome. But I told them, I said, look, I've never been there. We're figuring it out together. I used Google Maps to plan it. I used blogs and content, whatever, but it ended up being transformative. So many people on that trip have moved. Now, of course, those first folks were very adventurous owing to the fact that they went with me not knowing that much about me. And so they were, they're some of our best self-sponsors. Starters, but a number of them have moved and a number of them work with us now as well. So over time we added tours to Colombia, the Netherlands, Ecuador, Uruguay, Costa Rica, Panama, Mexico as well. I think that's everything. And then we're hopeful to add more trips going forward. So the biggest offerings we have are our service providers and our tours. And then now we have a platform called Expatsy Go. That sort of walks you through all of those things. We also have a huge flagship conference once a year. This year it's in San Diego, May 9th and 10th. And so we bring 50 of our partners in from 6 continents. And so you can come to that conference and like ask them one-on-one, should I get a, you know, a temporary residency or permanent residency? Should I consider Panama or Costa Rica? What are the pros and cons? What would be, what would my finances be in both those countries? And so on.
Wow. This is, uh, this is incredible. Tell us what, um, what a tour looks like today. Done a few of these, kind of worked out some of the, you know, kinks, just like any business. If someone were to book a tour to Portugal, what does that look like? And what do most people want to get out of that?
Sure. So the big thing about the tour is that it is not vacation. It doesn't mean that you won't have fun. We do have fun. You'll be with, uh, like-minded people, but my rule is no churches, no museums, no landmarks. I am not taking you to see Belém Tower or whatever else. Instead, we, uh, we start with a big seminar. And so we have someone talk about all the visa paths, taxes, health insurance, housing. The, what they talk about depends on which country it is, cuz for example, in Costa Rica and Panama, You probably aren't gonna have any tax liability, but in Portugal it's significant, right? So they come and talk about those things and teach you all the things you need to know, but then they sit down and break bread with you. And that's a big part of our business. We think we are tech-enabled. We want to be futuristic, but at the end of the day, this is a community of human beings helping each other out on, you know, both sides of the border. And so we want you to sit down and get to know the person who's gonna help you get your visa so that if some point you need to ask for a favor, you feel comfortable doing so. Yeah. And then the rest of the time we tour different towns and neighborhoods. We go places where people live. So it might be suburbs, it might be small coastal villages. We try to see a variety and we tour real estate. Yeah.
Are most people looking to do a full move or like a partial, I wanna stay somewhere for, for a summer, but I wanna learn more about it before I do it.
Most people who we talk to are going for the full move or they are going for at least sort of a half-time move with the idea that, you know, I'll buy a house in Mexico. I'll stay, I'll snowbird, but then in 5 years, I'm going to move down there.
Apartment.
Yeah.
And do most people have remote jobs or are they kind of starting over finding new careers in the new places?
So most people who are able to really go right now have remote work or they're retired. Without a doubt, if you have the opportunity to uncouple the way that you make money from a geographical location, the better. You know, the folks who were in the FIRE movement or whatever else, which was not me, I was trying, have the best opportunities. And like I said, don't forget, it doesn't mean that you have to go and make $20,000 a month. Our cost of living in Mérida is $3,000 a month. And I wanna be clear, Mérida is nice. Like, it is incredibly safe. It's high end. Absolutely. We are certainly not the wealthiest people here by any stretch of the imagination, but we live well on $3,000 a month. And that includes date nights and our home with a pool and our French landlord, as you can see behind me, for people who can see it, who's back there fixing the pool. And excellent healthcare and everything that we need. So keeping that in mind, so people who don't have that yet, that is the first step they have to do. We say there's a 6-step process. It's ideation, planning, exploration, paperwork, logistics, settling in. People who come on the trips are in stage 3 exploration. So they've got that solved, but a huge number of people are in the planning stage and trying to figure out how to make that money.
Yeah. Yeah. Got it. Tell us more about, um, the Latin America elements. Um, if I understand right, you led a tour to Ecuador. We've never talked about Ecuador on this podcast. Can you give a sense of like the sights, the sounds, what it's like to visit there and where exactly did you go?
For sure. So we didn't lead it. We get to go and attend now. Thankfully, I don't have to lead the tours myself. But we have excellent partners in Ecuador and guides, and so we focused on two places, Cuenca and Manta. Cuenca is in the Andes Mountains. It's not quite as high up as Quito, and it's not as big, but it is incredibly nice. One of the things it reminded me of visually was Portugal, and that's because it's in a valley, you know, all the places in Portugal are hills, and there are terracotta roofs. So from any point you can see out over a sea of terracotta roofs. There are cobblestone streets. It isn't, um, behind the times, you know. There's probably 500,000 residents, and there's plenty of modern amenities, but it is beautiful. You know, they use the US dollar, so you don't have to worry about currency exchange, and it is incredibly affordable. You can move there if you have a college degree, that's all you need, or you can go if you buy a house worth at least $47,000. Yeah, the food was good. It, it was, and I probably didn't eat enough to get a huge feel for it, but there was a real American influence on the food, you know, like it was, there was a lot of American food and then there was a lot of food that was just very simple and pure, like really great soups, like so many really good soups. And we had come from Uruguay, and if you've ever been to Uruguay, you know, it's just nothing but steak and wine and caramel, and I needed soup so bad. We were delighted. People there were very kind, and you know, it's obviously on the equator owing to the name, but in Cuenca it's 70 degrees every day all year.
And that's because of the elevation. Yeah. Yeah. Very nice.
The sun's no joke, but the temperature is nice. I assure you it's probably 95 in Mérida today, at least.
Yeah. Yeah.
And that's normal.
Yeah. Amazing. How about Belize? I know you haven't done a formal expatcy tour, but from my understanding, you visited Belize, which is another place we have yet to talk about. So, uh, you can, you can break the barrier here and tell our listeners about your experience in Belize?
Amazing. So the nice thing about Belize for us is we can drive there and it's not terribly far. It's, I don't know, I think it's about 6 hours to the border, which is about how far it is from Birmingham to New Orleans. So very similar. And we have been, uh, a couple of times. Once we took a ferry out to the Keys, and these are, you know, beautiful, peaceful islands where you have a cocktail, you snorkel or scuba dive, and, and that life is available. There are some islands that are pretty big and populated and somewhere there's no cars, you just take a golf cart and it's very chill and it's, uh, fantastic. And you know, there— it's English-speaking Belize and it also uses the dollar, so both of those things make it a soft landing. We've also been to Belize City, which is much larger. The thing that I will say about Belize, and I, I want to preface it by saying I know precious little about it, so apologies if I speak out of turn, but it was colonized by the UK up until just about 40 years ago, and you can tell it has so much opportunity for businesses. Um, they're just— it's very difficult to buy things there. There was— we ended up getting stuck down there for a while because I was having trouble with my paperwork for Mexico and I needed to buy clothes. And I mean, like, lit— we're in Belize City, the capital, the largest city. There are only 450,000 people in the whole country, and there was not a single place to buy just clothes, you know, to buy socks, underwear, t-shirts, shorts. And so I ended up being able to get some things at a salvage store where you just hoped that it was the closest possible size. And then I did go, I ended up having to go to the consulate in my salvage store, you know, outfit.
Yeah.
But to my mind, I could just see, I certainly wouldn't want anyone to come in and make it worse, but I think that there are a number of opportunities to, to contribute to the life of Belize. And they have a number of residency paths that include investing. In the country. And I think that if you are a company that needs a workforce that's English speaking on your time zone, I think you're foolish not to consider. Now, I think there'll probably be a struggle in terms of building facilities, you know, whereas in Mexico it'd be very, very simple. Like construction here is just off the chain. In Belize, that would not be the case. But there are so many opportunities if you needed call center folks, or customer service or other things like that. And they have a real push for sustainable technologies as well. So if there are things you can do around, and of course it's sunny and beautiful.
Amazing. Wow. I will definitely look at that. Before we go, um, let's spend a little bit more time on, uh, Yucatán. Um, do you see a lot of American expats in your, in your daily life?
I could go weeks and not see an American.
Really? Wow.
Okay. There are a lot of headlines about Americans, you know, invading here, there, and everywhere. And the truth is it's still really small numbers.
Yeah.
The best estimate I've heard is that there are about 2,500 Americans in Mérida and maybe 7,500 Canadians, but they're here mostly in the winter and then they leave.
Yeah, sure.
I will say this, there are enough Canadians here that they just opened a Tim Hortons down the street. So they're not There are not none. Yeah, but you really don't. Now when you go to Quintana Roo, yeah, we've been to Playa del Carmen or Cozumel, and it's shocking to see so many gringos, but you really don't hear— there are French like my landlord, there are Italians, there are some Germans, there are international schools and things like that here, but in general most people here are Mexican.
Yeah, yeah, interesting. And tell us about the infrastructure. Like, it seems like our connection is pretty strong. Wi-Fi, groceries, AC, you know, all that stuff. Um, yeah, probably things top of mind for people that might move to a different country.
Yeah, so roads are always a struggle in Mexico, you know, they're just— it's just not the same. They're bumpy and they have these speed bumps called topes, but roads in Yucatán are heads and tails above what they are in the rest of the country. We drove here from Birmingham, so we saw a little bit of everything.
Yeah.
And once we got to the peninsula, it was like, ah, smooth sailing, you know, just very traditional highway systems and, and things like that. The power grid is not perfect, and when it gets to the hottest parts of the summer, sometimes we'll have a little outage at night, usually lasts about 5 minutes. My theory is they do it on purpose to turn off all the stuff people aren't using, and then they turn it back on. That said, tons of places including ours have solar, so it's uncommon to have batteries, but we feed into the, the grid.
Yeah.
And there are also wind farms here as well. Internet— we have pretty good service. We use a local provider, but we also have satellite internet as a backup because we do so much stuff like this and we're both online all the time. So that also allows us to use two different networks if we need to, or rotate if one, if one goes out.
Great. Uh, if anybody listening wants to do the expatsy experience, what's the best way to contact you or get started?
The best thing to do is start at expatsy.com. It's expatsy.com, and you can take the expatsy test and you'll be tapped into our services and our events. Every Sunday I do a free webinar on how to move abroad, and then I do a workshop. We have our conference coming up. It's at moveabroadcon.com. It's perfect, especially for people in Southern California or who have easy access to the San Diego area. We're gonna have a great time and it will speed up people's moves abroad.
Jen Barnett, I am so happy you came here to share your story. And I love that line about how you and your husband nearshored yourself. That was fantastic.
Thanks, Brian. I appreciate it.
Well, thanks so much for being a guest. Thanks to our sponsor, Plug Technologies, plugg.tech. Great way to connect talent from all over Latin America to growing US companies. This is the Nearshore Cafe podcast, and we'll see you again next time.
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