Workday CEO Carl Eschenbach tells Jim Cramer that AI won't kill software companies like his. The narrative is false, he says. Workday has 75 million users and a 97% gross retention rate, plus the high-quality data AI actually needs to work.
One of the things I think people should understand is there's this kind of— you can really help me on this, Carl. There's this big theme, and the big theme is that there's a big AI-eating software notion. This is a narrative that basically that AI is going to make it so we don't need a Workday. In reality, I thought your Build developer platform answered that objection to owning a stock of Workday.
Yeah, Jim, you know, I think you've talked about it on your show in the past. There's a narrative out there that AI is eating the software world and specifically the SaaS world. And I will tell you, that's completely overblown and it's false. Let's start with the first principle of AI. To have good outcome of AI, what do you need, Jim? You need good data to train on. Right. And for some people, AI may be a headwind. For Workday, it's a tailwind. We have 75 million users on our platform. We have one of the most highly curated sets of data in the industry that we get to train off of. But it's not just the data. We have the context of it. And Jim, today we have 11,000 customers. We have a gross retention rate of over 97%. We have a sticky platform with all the data, with all the users using it, 75 million strong, that we can train our data and drive real business outcome through our AI solutions. The narrative is wrong. It's false. And I said yesterday, Jim, And I truly believe this at our investor conference. I personally believe Workday is way underappreciated and we're way undervalued.
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