🎙️ New Episode Alert! 🎙️

7 Nov 2024 · 1 min

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0:44

A short segment from a Carly Hill YouTube episode where the speaker recommends actively engaging past or current clients using surveys and phone calls to surface real problems. She emphasizes open, story-prompting questions (notably “walk me through your day”) and listening for concrete moments when an issue appears, often eliciting details people don’t normally share.

Chapters

And that's when it's important to talk to your clients or people who you have worked with or you know it might be hard in your type of business but with me I had a lot of surveys that would go out to the women I worked with. You know what is it that you're real it's really bothering you and if I get someone on the phone I would say just walk me through your day you know what is it because that's the most powerful question I think walk me through your day when does this problem pop up and you know when did you first notice that this was an issue? I love those questions because people for one they love telling you because they're usually things I don't tell people you know. Right. It's like I was going to go to a party and I had a dress I was looking forward and this is just off top of my head no one ever actually said.