Carly Hill explains how Standard Operating Procedures, recorded courses, and a reliable team let her step away from her business without it falling apart. She trusts her team to handle daily operations and client care, even during promotions like organizing wrapping paper sales.
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My team pretty much runs the show on a daily basis where, like I said earlier in this episode, I feel like I'm on maternity leave already, which is really the freaking goal of being an entrepreneur and having a freedom based business. Like just the other month I was doing this big five day challenge and my husband knew I was doing this promotion. And one morning I was cleaning out drawers, I was organizing things like full nesting mode. I was actually organizing my wrapping paper, to be exact. I don't know why I felt I really needed to organize my wrapping paper, but that's what I was doing. And he was like, don't you have work to do? Like, shouldn't you be doing something right now? And I was like, I got it under control. This is actually what I should be doing right now. I would love to just continue organizing my wrapping paper. And that's what I did. And this is what can happen when you have SOPs in place, when you have a recorded course, when you have a team who can make sure that your clients are taken care of when you're not physically there.