A sales-coaching monologue about how to respond when a prospect says “I need to think about it.” The speaker reframes the objection as an invitation to conversation, suggests validating the prospect and then asking permission to probe further (e.g., “Do you mind if I ask you a couple of questions?”), and interprets “I need to think” often as a polite dodge rather than genuine deliberation.
I believe that an objection is an invitation to a conversation. I would agree with you. So when somebody says, I need to think about it, that's wonderful. You need to think about it. What exactly are you going to think? I love that when you think about it. Right. So, you know, naturally we're not going to say that because that sounds a little flip. Like, what are you going to think? Right. When are you going to think it? You know? Yeah, but. But let's be real. When people say, I want to think about it, do you really think they're going to think about it? Or do you think it's a dodge, like, I can't ghost you because we're face to face. I might really want to ghost you, but I can't because you're right in front of me. So instead of ghosting you, I'm going to say, I need to think about it. So the first thing I like to do is let people know that they've been hurt. I respect that. You need to think about it. I totally get that. I respect it. But let me ask. Do you mind if I ask you a couple of questions?