Why do you need a CSRA?

Why do you need to start performing CSRAs for your customers? You need to start performing these because without the information on why they need the services that you're providing, you're never going to be able to tell them or convince them to make that decision and make that choice. At that point. It all comes down to price. Most MSPs can all do that same stuff. The regular, normal, day to day support stuff the same way. The differentiator these days is making sure that your customers1 understand that cybersecurity is something that they do need to understand and recognize and make a decision on, and two providing them with a solution on how they can manage that risk. That's going to be the thing that sets you apart from the other MSPs that are out there having those conversations with your prospects and your clients.