Claire Hayek says remote teams can outperform office teams by 20-25% with the right tools, but leaders must build trust and psychological safety. Teams with high psychological safety are 12% more productive. She uses neuroscience to explain how to strengthen digital connections.
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So why does remote work demand a leadership shift? Research actually shows that remote and hybrid teams can outperform in-office teams by 20 to 25% when they have the right tools. Trust is harder to build, engagement can kind of wane, and miscommunication— I mean, let's talk about miscommunication. Miscommunication often gets amplified when we're working from distance. So neuroscience Can offer a solution. So understanding how our brains work in digital environments help us nourish and push those stronger connections. Here are 2 things I'm always talking about: the importance of psychological safety and trust. If you want your team to perform well in a remote or hybrid setting, you need to make sure that the workplace provides psychological safety. Mm-hmm. Teams with high psychological safety are 12% more productive than their peers. Imagine that.