Claire HayekFounder, Mind. Soul. Purpose (MSP) Teambuilding · Pressure-Proof Leadership | Neuroscience-based leadership

How Miscommunication Is Costing You Millions (And What Neuroscience Says to Do Instead) #shorts

27 Jun 2025 · 1 min

Watch on YouTube

0:32

In this short video, the speaker highlights the massive financial burden that miscommunication imposes on organizations. By estimating the annual cost of miscommunication—from $150,000 for a 20‑person company up to $47 million for a Fortune 500 firm with over 40,000 employees—the speaker points out that these figures only capture the obvious expenses such as excessive meetings and endless email back‑and‑forth. The speaker also notes that the true cost is likely higher because impacts on project timelines and sales are not even factored in. The overall message is that miscommunication is a hidden, multi‑million‑dollar problem for businesses of any size.

Put a cost on miscommunication. So maybe meeting too much or emails back and forth, etc. So minimum, we didn't even factor in the impact on a project, on a sale. So we did the math and the cost of miscommunication from a small company of 20 employees all the way to Fortune 500, we're talking 40,000+ employees worldwide, was somewhere between $150,000 a year all the way to $47 million. Now, that's huge.