Open dialogue and mutual respect let people naturally adapt to each other's communication style. When you use someone's preferred channel, whether text or email, responses get faster and more honest.
Chapters
If you're not able to ask questions and have open communication, open dialogue, then there's a problem. Communication is all about respect and establishing that trust and following through and listening to what people prefer. And honestly, once you do and establish that, then you'll be surprised how people will accommodate you. So it says like, you know, I know I prefer text, but I don't mind every now and again if you want to send me an email because I know You prefer email. Thanks for letting me know. Thanks for accommodating, but the least I can do is accommodate you as well. So it becomes a mutual thing. The idea is for all of us to use a platform that works and for us to be flexible, but understanding that I can reach that person much quicker and they could really respond better and be a bit more open if I really use their means of communication, then why not? You know, because that helps you, which helps them and vice versa.