Most people aren't naturally good listeners and need to practice the skill. Leaders often rush to make their own points instead of genuinely hearing what others say, which breaks communication. Real listening takes work, not just good intentions.
Chapters
We talk a lot about mindfulness, and that's not something you just say, I'm just gonna be mindful and focused now because somebody's talking. You can have the good intentions and like focus on the person, but you're still not listening. So it's all about practicing that, I'm assuming, and making sure that it's something that you keep practicing. You can get better at it. It's not something I think it just, you know, some people are born with it, but most of us have to work on it because like we all know, leaders are all about, let me put my point across. I don't have time for this. Wrap it up. Let's go.