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In this brief segment, the speaker addresses leaders—including HR professionals, managers, supervisors, and C‑suite executives—about the expanding scope of their responsibilities, especially around team‑building, empowering staff, and cultivating a collaborative, innovative culture. The core problem highlighted is the lack of formal training for leaders to develop these capabilities. While HR teams have been instrumental in providing ad‑hoc training, the speaker points out that HR themselves also lack sufficient support and resources, creating a systemic training gap that needs to be addressed.

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