All humans need five things: love, respect, being heard, fairness, and truthfulness. Apply any of these values in tense or unfamiliar situations and interactions become smoother and more productive.
Chapters
Every human being wants these five core values in their lives. Everyone wants to be loved, everyone wants to be respected. We all want to be heard. We want to be treated fairly and truthfully. And we all want the same things for our family as anybody else would want for their family. And if we can learn to apply those five core values, or any of those five values when we find ourselves in an adversarial situation or or in a culture or society in which we're unfamiliar or uncomfortable, I'll guarantee your navigation of that situation, that culture, that society would be much more positive, much more smooth, and much more productive.