Will Crockey, an MRO project manager at SDI, explains how MRO3i from NetResults Group cut implementation time and costs while automating data governance. SDI saw stronger uniformity in manufacturer and part-number data, less manual cleansing, and an active partnership with regular improvement meetings.
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Through our partnership with NetResults Group, we knew that we were going to have a host of things that we're going to improve throughout using this new software. One of the things that we didn't expect was just how strong that partnership was going to be with NetResults Group. My name is Will Crockey. I'm a MRO project manager for SDI. We're the global leader in digital supply chain. So when SDI started looking for a new tool to help with our data collection, we did look at a lot of other tools that were out in the industry. However, MRO3i has provided us with not only all the benefits that we were looking for, it's also allowed us to save a lot of time, saved us a lot of money and efficiency across the board. Their software allows us to pull in all the data that we have spent 50 plus years pulling in, getting up to the industry standard and making sure that we aren't having to do all that manually during the implementation phase. We're able to already have all that automation put in place to where the vast majority of items. We're able to go ahead and have all that cleansing and governance done up front so that work doesn't have to be done over and over again. And if we do end up having to do manual cleansing and governance during the crib crawl phase, that is not only minimal, but the way that it's done in MRO3i makes it very simple and makes it to where we're able to do it much quicker and much more efficient than we used to. We've really been able to up the game in our crib crawls. Not only are we able to go through and make sure that there's a significant more amount of uniformity during the data collection from manufacturer, manufacturer part number, but we've also been able to link that back to our database and pull in all of the best data enriched pieces that we can. We have weekly meetings with them, they really listen to what we have to say, they really listen to what improvements we feel could not only benefit us, but benefit them as a company and all of their other clients. And they really do go above and beyond to make sure that we're heard that the improvements that we'd like to see are really taken into consideration, put onto an improvement board and put into place over time.
