Customer Testimonial Video | Remote Video Testimonials | GGS | Heather F.

My name is Heather Finnell. I am the town clerk and human resources director for the town of Holden Beach, North Carolina. In my role, I'm responsible for working with the IT group and all the IT solutions at the town. It's important to the town of Holden beach that we have reliable service. We do have emergency services that we have to prepare for. We have hurricanes and we need to make sure that we're always up and running. I couldn't be happier with GGE's response time and reliability. I swear, they must be just waiting for us to put a question into them. They have a great response time. They communicate well through email, which is easier for me than having to call and do a ticket with somebody. I like the fact that when you call or email them, you have the same couple of people that you're talking to. So they're always familiar with what you're doing. They make sure to explain things and they explain them in a way that I know what they're talking about and don't try to just use IT terms. They just make sure I have an understanding of what's going on. They don't give us any services that we don't need. We're a small municipality, so they make sure to work with us for what we do need. So they don't do unnecessary trips out here. They could pretty much do anything for me right through the computer. Yet if we do need them, they will be out here and we'll schedule a time so we're really happy with them. It.