Kellan Thai shares how HomeBuddy's exclusive leads improved his marketing efficiency and cut costs. He credits the company's approach to lead generation and customer service for the results.
Chapters
Home buddy is amazing in terms of the quality of leads. The moment the call center calls that person, you know, that person's wanting your call and needs of your help. We've had the same problem as every other company has where, you know, they're selling these leads multiple, multiple different companies, you know, five, six, seven times. And so by the time we get in contact with said customer, you know, they're already tired of different companies blowing their phone out. And so what's different with when we work with HomeBuddy is when they say they're not going to be selling your leads all over the place, they're telling you the truth. HomeBuddy was something that we saw completely different in the way they gone out their way to generate their own leads. And so especially HomeBuddy's exclusive leads being sold only to us, you know, it's, it's a totally, a lot of a game changer, especially when the salesman hits the customer's home. With our only short period of 6 months working with HomeBuddy exclusive leads, we were were able to cut our marketing spend to total sale by about 40%, which saves us huge on marketing budget where we can allocate even more money towards the marketing. If any issues come about, I can call them right away or I can email them right away and they'll respond within the next 10 minutes. And so it's like you said, it's like having another marketing team on your side working with you trying to solve your same problems. HomeBuddy has helped our company exceed our goals. Every month we're asking them, hey, can we increase the budget? Hey, can we get, how can you get us more leads? Hey, we're willing to pay more. How can you keep it funnel going if you're finally tired of working with other league aggregators that are constantly selling your leads over and over again, tired of getting those bad submissions and bad numbers and finally just want some good, honest league company to give you good honest leads. I mean, home buddies for you.
