This is a YouTube video titled "How Important is a Lender's Communication? #mortgagematters #firsttimehomebuyer #homeloans" containing a monologue or promotional talk from May 27, 2024, discussing the importance of responsive communication from mortgage lenders, highlighting the McGowan mortgage team's availability and customer service approach. The content features a single speaker emphasizing quick responses and support during the home buying process.
How important is communication from your mortgage lender? Call the average banker lender. You might not hear back till later that day or the following day and you might have missed the house by then. With us, we have a staffed up team, about a dozen professionals behind our main office line, responding to calls, text, emails. Right away, so you don't wait, you get pre approved right away, you can go make your offer. Sometimes that's the make or break when you get your offer accepted. Same holds true when you're under negotiations. You make adjustments on the fly. We have a staffed up team of people ready to help. We also understand that real estate takes place a lot of times, nights and weekends when people are off work. That's why we're readily available nights and weekends, staffed up accordingly. And the same is true while you're under contract. If you have questions on items and underwriting, we have people on the team. Their whole job is to help make sure we're readily available. Picking up the phone, walking you through those details and updating all parties on the transaction to keep the communication good. That's the McGowan mortgage team. Difference.
