This is a YouTube video titled "You WON'T be Profitable if You Run Your Shopify Store Like This 👎" containing an English conversation between Devin Zander and another speaker discussing challenges in e-commerce related to delivery times, customer attention spans, and the importance of follow-up purchases. The dialogue highlights issues with customer retention and profitability in online retail.
Taking two to.
Three months to deliver something.
People don't.
Like that anymore.
The attention.
Spans are.
So short now. Once two weeks have passed, people have.
Forgotten they've even ordered. They don't even want it anymore. And they'll get it in the mail. They're like, oh my God, I must have been real drunk when I bought this like weird Ninja Turtle squirt gun that also charges my phone.
And they don't.
Come back and buy from you again.
And this is actually a really big issue because a lot of the times profit is.
Not made on the first sale, it's made on.
The follow up purchases.
