This is a YouTube video titled "Treasury Direct" containing a monologue or single-speaker discussion recorded in February 2025. The speaker explains the challenges and benefits of using the US Government's Treasury Direct website for purchasing securities like TIPS, nominal Treasuries, and savings bonds, highlighting poor customer service but no fees or commissions.
Treasury Direct. What you need to recognize, though, is that the US Government is not very customer service focused, I think is probably the nice way to put this. This is not an awesome website to use. This is not an awesome agency to deal with. You know, I hear people complain about the customer service experience at Vanguard a lot, and they're like, oh, Fidelity treats me better, or Schwab treats me better. Well, if you want to look, make Vanguard look like a rock star, go open an account to Treasury Direct. I mean, people get locked out of these accounts for months, you know, because it's just relatively easy to screw things up. You know, you put your password in there wrong, and all of a sudden you got issues. So it does have its issues. The benefit is you can go there and you can buy not only securities like TIPS and nominal Treasuries directly, as well as those savings bonds, but there's no expense, right? You can buy all this stuff with no expense ratio, no commissions, nothing.
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