Toby confronts contractor Ren about a renovation that's now four months behind schedule with flooring unfinished, rooms half-painted, and furniture still in storage. Ren cites unexpected complications and crew absences but won't commit to a completion date, while Toby demands he honor the contract and finish the work before his own clients move in.
Hey man, I need to talk to you about the renovation project you got going on for us.
Okay, yeah, what's going on?
So as you may know, the deadline's passed and the work still isn't finished. So help me understand what's going on here, man.
Man, look, we hit some unexpected complications and some issues arise. I can't promise when it's going to be done, but you know, we're working on it.
What kind of complications, man? It was an easy small rehab.
Man, it's complicated. It's hard to explain. Just be patient. We'll get it wrapped up. We're taking care of it.
I need you to stay on task and get this thing knocked out.
Toby, I've told you this before and I'm telling you again, I'm doing my best. What I'm not going to do is I'm not going to rush it and sacrifice the quality of—
I'm not asking you to rush it, Ren. I'm asking you to follow through. Clients are ready to move in. The delay is creating a domino effect and costing me money. I cannot make guarantees, all right? You're just gonna have to be patient and wait till it's done, buddy. I've already been waiting 4 months on a 2-month project. The flooring still isn't completed, the paint's half done, the furniture's sitting in storage. I mean, we can't even move it in yet.
My guys are gonna get on it as soon as possible, all right? Once they're back—
What do you mean once they're back? When did they leave the job site and why? I'll keep you updated, all right? Just trust Dude, this is unacceptable. We signed a contract. You're legally obligated to finish the freaking job. Hello? Hey, Randy? Hello?
