Dr. Toby PotterCEO and Founder, The Unshakable Investor · Real Estate Investor Success Coach

Pivoting to Thrive: Our Story of Adapting in the Market

Name: Pivoting to Thrive: Our Story of Adapting in the Market
Uploaded: 2025-07-24T01:59:46+00:00
Duration: 41 s
Channel: Dr. Toby Potter
Description: In this brief interview, Speaker A recounts how the March 13, 2020 COVID‑19 shutdown forced their loan‑buying business to confront an existential crisis…

24 Jul 2025 · 1 min

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In this brief interview, Speaker A recounts how the March 13, 2020 COVID‑19 shutdown forced their loan‑buying business to confront an existential crisis. With the market halting new loan purchases, they chose to revamp rather than close, obtaining NMLS licenses for both themselves and the company within roughly 90 days. This enabled them to shift into primary‑residence mortgage lending and quickly begin refinancing borrowers as rates plunged from 5.5‑6% to below 2%, effectively keeping the doors open and preserving staff. While they retain the capability to lend, it is no longer the core focus of the business.

Chapters

So March 13th, 2020, they shut down and said, we're not buying any more loans. So whatever's on your books, you get to keep. And that wasn't an option for us.
Yeah.
But we had to pivot. And it's one of the things that's in my book is how we've transitioned through all the life struggles. That was one of the biggest ones because then we either folded shop or revamped. And the revamp was to become NMLS licensed. To be able to do primary resident lending. So I got licensed, my wife got licensed, we licensed the company, and immediately within about 90 days started refinancing people because rates had gone from what they were, 5.5, 6, down to less than 2.
They were giving it away.
They were giving it away. So we were able to keep the doors open, keep the employees going because we were able to pivot. But that was one of the things, and so we still have that ability to do that, but it's not our main focus.
Well, your main focus, 'cause I've just had a conversation with you,