A coach breaks down his six-step framework, arguing that building trust and safety is 80% of the work. He shows how teachers missing a student's real struggles, anxiety blocking learning, and employees signaling unmet needs all trace back to one problem: people can't grow without feeling safe.
Chapters
We use a six step process and I'll tell you the first step because I think it's the most important is that idea of building trust and safety that is 80% of a coach's job and actually to be honest, anyone's job. An employer, an educator. I know my son has struggled in school because teachers would see his outward behavior and basically put the line in the sand based on what they were seeing and that would shut them down as well as many students that I've worked with in the past. Their anxiety, it just brings them to the back of their brain. They are now they're not willing to learn at all. And it's the same thing with employees when they come to work and they, they they're doing what they know best. Maybe they weren't given the proper training. Maybe their behavior is showing something and they just need someone to see them. Building trust and safety is 80% of our work.