A former merchant and general manager explains that leading teams is the same in any industry, whether a bank or bookstore. The key is creating an environment where people can actually do their jobs well.
Chapters
But I think what I did, Wayne, is I looked at my own background and said I was. I think I was a pretty good merchant, but probably a better leader of teams. And a lot of folks said, how could you run a bank? You know, I said, well, the same thing they said to me. How could you run bookstores? How could you run appliance stores? It's the same job. You know, I'm a general manager. I have lots of people in lots of locations. A little more challenging when they were across the country, but lots of people in lots of locations. And I just create a right environment for them to do their job.
That's huge. I don't want that to be thrown away because you said that a few times and, you know, it's. I'm gonna. I'm gonna find your quote because that's. It's one. My job is to create the right environment for you to do your job.