From Contact Centers to Consulting: A Career Journey #shorts #CareerJourney #ProfessionalServices

So when I worked in banking and because I was in college I worked in their contact center right 247 environment although thankfully I never had to do those crazy overnight shifts but flexible for my work for my school schedule and so I got promoted up through the contact center environment within banking and that first exec role at 24 was a result of that experience 1 being in financial services and 2 leading large operations within contact centers I got recruited to be the COO for a outsourcing organization which was primarily contact centers center and that began in my whole career since then has been in B2B professional services consult to operate with technology as the enabler started in that kind of you know our mess for less by outsourcing doing back office and telemarketing and sales and service and has grown to do a variety of things including I'm just transitioning out now I'll be out by the time your listeners hear this episode but have been working for Accenture for the last couple of years which is a consulting and technology.