Transforming Store Quality: Unveiling the Power of Team Collaboration #shorts
26 Sept 2023 · 1 min

0:49
Dr. Wayne Pernell noticed huge gaps in store conditions and sales across locations. He brought his team together to create shared standards: clean floors, refrigerators and TVs tuned to a specific station, tidy back rooms, daily break room cleaning. The team built these rules themselves, not top-down.










