An honest 3.5 year review of remote closing and TSSC (OG member)

What is up? Welcome back to another community member interview. This might be a familiar face, maybe not if you're newer, but we've got a community OG, Jordan Worth. Jordan, thanks for coming on.

Pleasure.

So Jordan is now the second guy who we filmed a second community member interview for. The first time we were just trying to recap a little bit before we got started. It was when he landed his good first remote closing role. He had an agency, got out of that, Got into the remote closing space. Well, now we're like 3 years down the road, and Jordan and I have been talking a little bit lately, and he's been able to do some awesome things like make a lot of money for a long time and do it on his own terms. So we're going to tell you guys about that. I bring to you the interview with Jordan. I must pop in here and say Jordan's results, while they've been achieved by him and other people, they are not average. They are not typical. They should not be expected by you if you jump into this space. Or if you're already in this space, the reason we're filming this interview is because this is a good result. It takes work, it takes time in the game, it takes connections, it takes all of that. And so by posting this interview, I am not here trying to normalize that this is the bare minimum should you go into this space, but I just want to show you what's possible. So hopefully you pick up on that throughout the interview. Now back into it. Jordan, I meant to go into like the payment processor and check like which member, like I guess how soon you were into the community. But just so you guys know, we had a low-ticket model. Now we go high-ticket, whatever. We've had hundreds of people come through. Jordan had to be like one of the first 15 or 20 if I just had to throw it out there. Do you remember when you joined?

It was, I want to say it was, what was the year after COVID? Maybe even like 2021, 2022. I can't remember when you started, but literally I think I followed you on Twitter, saw that you had a community, and I was just like, let's just go see, see what happens here. And yeah, the rest is history. But it was either August or September, like as soon as you opened up, I was like, yeah, yeah, let's do it and see what happens. And then yeah, rest is history. Built the career in sales from there.

We opened in August of 2022.

Oh, there you go.

Yeah, was maybe like first or second month, but one of the few guys that's, uh, You know, been super involved for a majority of the time and super consistent with incomes and like playing really smart to like leverage up into better and better opportunity without burning anything down or taking crazy risks. Let's recap the story, man, from the beginning. You were an agency owner that didn't like the agency life. Like, how did you end up in the remote closing space to begin with?

Yeah, so like I was doing the sales with the agency. From there, just through my network, I had like started getting a few sales consultancy roles. So I didn't even know like closing was a thing. And then kind of like through Twitter, I had like a marketing Twitter kind of algorithm going on, which is very close to sales. So then I think at a time saw like you, a few others, and was like, oh, this is how the space goes here. So really interested in it. And like, instead of just learning more and kind of going on YouTube and watching the Colt Gordons of the world nonstop. Decided to take some action, joined from there. Then yeah, within I think the first couple weeks, I got my first role through that. It was a nice role, really liked the team there, but kind of a few months after that, get your first offer under the belt. I think you came to me, I was back in England. I live in Mexico now, anyone who cares, but I was back in England and I think it was a Friday night and you told me there was an opportunity with a really good offer that we both knew in the Twitter space. As soon as you sent it, sent across to message the guy who was running it, got an interview, and then 3 weeks later I was closing there instead. From there, was there for a couple years. It was a good solid team, good culture, but kind of hit the ceiling of what I could make. The team wasn't growing. They had other offers that they were more interested in. They were very open with me about that. So like, Goal was never to grow past where it was. Then from there was like, okay, I'll take a couple months off, recharge the batteries, went on holiday, came back, and I think you, you'd posted in the community about someone looking for a sales manager. They're looking for American, unfortunately, but knew a guy who we both know who recommended for that. And then from there, started working for that offer straight off the bat, much bigger offer, and it's just grown from I mean, I think we were saying it was like at $50K just with like the owner doing it. And we had a $3 million month not too far ago. So been there from the start, grown very well and grown with it. And yeah, absolutely love it at this moment in time.

Do you remember the month that you accepted that offer?

I accepted in April and then basically it was a new space, needed a couple weeks just to understand terms for what they were doing. And then from there, yeah, just started selling and started that in May 2024. And then yeah, just been there ever since. And yeah, once you're good with an offer, familiar with an offer, you understand what you're talking about, just predictable sales. I mean, yeah, it's really, I'd say it's like, if you're talking about different offers, it's really in that upper echelon of A-tier kind of thing that they offer. And that makes it way easier to work for as well.

Yeah, it's selling something that's not cheap to people with money. That's one way to make some money yourself for sure.

Yeah.

Hey, really quick, you guys, if you want to talk to all of the interviews that we have, almost 50 $10,000 per month plus interviews, and you want to be able to ask it questions like, give me a roadmap, or tell me about a struggle that this person had that's similar to me, how did they get over it? How did they get into this with no sales experience? How did they make $10,000 in their first month? We have a resource. It's completely free. Go down below. It is the TSSC Success Query Database. It's a chatbot. You can basically ask it questions. It's been fed data from over 20 hours of one-on-one interviews, most of them being $10K or more per month interviews. Go down below, grab that. It is 100% free. I think second link in the description. And let's get back to it with Jordan. So yeah, we, you know, what prompted this whole interview to come about is we moved platforms midway Q3-ish last year and We're still migrating people over. Like some people just kind of aren't super active anymore, but they come over and Jordan, Jordan joins a new platform the other week or so. And I'm like, oh shit, Jordan. Like it's been a while since we caught up. Next thing you know, Jordan's in the live calls. We're catching up. And I mean, he's just been crushing it for the last almost 2 years now on this offer. Before the interview, we were talking about how you don't have any calls after this and how you actually just batch up your day to be primarily Mornings. And through doing that, you're still able to break pretty consistent 5-figure months. I'm sure some, some big ones in there and then lower 5 figures. But for the person that's listening to this that thinks like, hey, in order for me to consistently make like $10K+ per month, I have to work 50, 60 hours per week. Is that true or would you disagree?

I mean, definitely disagree. I mean, it's a case of, look, to get to the point I am, yeah, You have to kiss a few frogs. You do have to put those 50-hour weeks in 100%. But like getting to a point of closing consistently and then being on a good offer, like it's just a match made in heaven. So yeah, like I prefer to get my calls out the way and done rather than think I've got 5 calls later in the day. So I'd rather just get them, get them out the way in the morning. And then from, I mean, I say all my calls done by 1 PM every single day. So it's like then for the rest of the day, I do what I want. With this life, like, you are running your own business within a business. So if a prospect does reach out to you, of course, like, I'm gonna get straight on it if I'm on my phone at the gym or back onto my laptop to get back to them, to build up that trust. They're getting quick responses from me, they get quick responses from the offer. But yeah, there's different people out there. If I had to do another 60-hour week, I'd burn out very, very quickly. And it's as simple as that. So. There's a lot of offers out there where there's a lot of quantity of calls and you can make money from it and they might be a bit shorter. I prefer just having the quality calls where you deliver value, get the sale, move on with life kind of thing. Yeah.

Yeah. Well, luckily I think you're in a position now to not need to go to an offer like that, you know?

Yeah.

I was gonna ask you if you guys, well, Jordan mentioned it, but you're probably hearing he's got an accent that's not necessarily American. You also mentioned how you're in Mexico City. Have either of those been sticking points for you in this space at all?

Never. Like, for Mexico City, it works more in my favor because most of the good offers are in the United States. So I'm in the same time zones, actually in the middle of it. So like, I'll start work at 8, so I can do Eastern time, and then by the end of the day, I'm doing Pacific time as well. So I work across and speak to people across the United States. In terms of accents, as long as it's a neutral accent, you're going to be okay. Me, other British people I know, on calls it will be a bit more softer, the accent, just so everyone can understand. I always make a joke on calls if they're there to buy on the call that I hope they're buying for the reason of the business and not because the accent's too sexy. But yeah, no, it's never been an issue. But I'd say for anyone who hasn't got an American accent, you've got to try and make it sound like they're an American would hear in the movies, something they can relate to, something that's going to build trust and things like that. So yeah, that's, that's my big advice there. And I mean, when I go back home now, I'll say sweater and garbage, and my family and my friends take the mick out of me. But yeah.

Yeah, I was gonna ask you, we kind of just said it about how if you sell something expensive to people with money, you'll make a lot of money. But what are some other things that you've looked for? You mentioned you've kissed a couple frogs before in the space. What are some other things that you look for in offers that help you determine if they're, you know, home run potential or if they're just okay or if they're actually bad?

Yeah. So first thing is the actual offering itself. How many refunds are they getting? Maybe not be a question that you can ask on the first interview, but it's something that's going to be really important because one of the reasons I hated the agency by the end of working with it was I wasn't believing what I was selling. Like there's a whole thing with the marketing of iOS 14's been tracking reliably. I want to sell something that I believe in. I can see is changing people's lives. Something that isn't a bit shady getting sales in and they're not delivering on what they do. Yeah. Second big thing is culture, I think as well. Like if you're working on a team, some people do well in like a boiler room setting. It's like, let's, let's go, let's get as many sales as possible, which of course like everyone wants to do. But on those kind of offers as well, some people are— it's a bit like you— it is, you eat what you get, you grab what you can, screw everyone else over kind of thing. On the offer that I'm on and what I like, so everyone's there to help with everyone. So like if there's a question of new guys, someone will jump on a call, send in voice notes, the whole team is there to help. And kind of that progressive idea of, look, we're all in this together, let's all make money. If someone's doing something new, got an idea, It's shared so everyone can make money together and collectively we grow, which much prefer than kind of that I'm a shark kind of system.

Yeah. You mentioned agency ownership and not really loving the fulfillment piece so much. Like when you're looking at both of these from a high level, like how much easier do you think it is to like make good money over the long term with sales versus the agency, at least the experience that you had? Like, is it a lot easier?

For me personally, yes. Because like at this point I like to think I'm fairly good at sales. So like it's a case of like you learn it, you're good at it. For other people, agency might be the better route. However, what I would say is the growth and the thought that you need to be in sales is smaller than in an agency. So an agency, as you grow, you're going to go through scaling pains. With sales, Especially as a closer without looking at like moving into team lead management roles, do more calls. Like if you want to make more money, you're good at it. You've got a 30% plus close rate. Do more calls, you'll make more money. The scalability of it is exponentially easier than it would be with an agency. However, there will be some people just sales isn't right for, but like there are going to be different avenues. For me, I treat it like every conversation is like If you're in a bar or pub, I'd say in England, with a mate and you're having a conversation, like have that conversation. The same question is going to ask, what are you doing now? What are your thoughts behind it? And like you're building on those questions. So like, that's the way that I've always thought about sales, worked very well for me. That's my closing style. But in short, for me personally, it's been way easier and way more enjoyable what I'm doing now than what I was doing before. Yeah.

And especially in Mexico City, I know there are definitely cheaper places to stay than Mexico City, but it's still probably, I mean, is it more affordable than like—

I mean, yeah, yeah. Like, like from London prices, it's way cheaper to be able to live here. Like, I mean, yeah, like my rent, what I'd pay in London for this, I'd be living in still like a studio apartment. It's just, it's way cheaper there. Food, like if you're buying it from I was saying, saying to you previously, like, after I finish work, I can go to like the butcher's. I bought like 400 grams of sirloin steak for like, like less than $5 then, which is, is super cheap and like good quality because they're getting it straight from, from the source. Yeah, like way, way cheaper. But there are so many places. It's just now I've got a girlfriend and 2 cats, so I live in Mexico City. But if you can do it from somewhere where it is cheaper, socioeconomics work in your favor, you can make a lot of money, save a lot of money, live very well if you do it that way. And I think like living this side of being in the Americas, you can find a place you like for that. And I see quite a few people who I think I've connected with through the community who are doing similar things to that now.

I was trying to pull up the YouTube video of our first interview to see the date and it was September, at least when it was uploaded. I think it, we, I don't know if this is when we recorded, but it was uploaded on September 11th, 2020, which is 2 and a half years-ish ago. Yeah, about 2 and a half years. So 2 and a half years has gone by, at least since you landed that role. Then you had roles before that. What's like one thing, you know, that's happened over the last 2 and a half years that you weren't really expecting, whether it could be like a good thing or a bad thing?

I mean, oof. I mean, I'd say good thing is I think like just the more calls you do with different people. Your skills will get better. I'd say like real life practice on when you're actually doing calls is where you're going to build most of your skills just by doing it. Like there's analysis paralysis where yes, you can learn the system of discovery pitch closing section of a call, but until you do it and you're talking to the right people, like for instance, talking to people who do have money, like from my offer, if I ask them what happens if you don't buy, they're going to laugh me out the room. Like those kinds of things you don't learn until you're talking to those kinds of people. Bad thing? I don't really know, man. Like life's been going pretty well if I'm honest. Yeah, I'd say like, yeah, it's a case of as long, I mean, I think with it all, the effort you put in, like in your mindset with it, everything can be good. Like you're going to have some months where you do bad. Like it's just a case of, it's been some months I haven't hit 5 figures. It happens. But it's a case of learning through those experiences and being positive that, okay, what did I do? Go back and watch your calls. Was there anything different? Were there things that were out of your hands in a sense? But it's a case of how can you bounce back? How can you improve your floor rather than improve your ceiling? Because I think improving your ceiling and trying to hit that every month is going to be very tiring. Knowing that your floor is okay, I know that on a bad month I can hit that $10K mark. But keep, keep going forward, or then your floor then becomes a $12K month, a $15K month. They're the things that you have to do. So bad things have happened. There's been some bad months in there, but it's how you react to that because otherwise the stress will get to you if you can't sit on your hands and do nothing with what you learn from those things. So like even on calls, I'd say big thing when those happen, communication, speak to your manager, speak to what's, what's available to you resource-wise. And make sure that you can bounce back from it proactively.

Yeah, I was gonna ask you, dude, you've been in it long enough to see the highs and the lows of commission only. And he said, when a bad month is, you know, just under $10K, like, it's— it could be worse for sure.

Exactly that. Yeah. I mean, I was even doing anything work-wise, finished uni, I was traveling, counting my cents as I went kind of thing. So yeah, yeah, sometimes you have to pinch yourself as well and realize you've come a long way and Yeah, it's been a journey.

What's, what's something that you've picked up on for yourself that like helps you stay kind of level-headed through it all? And, or I guess level-headed, but also just like consistent with your performance, like to avoid the slumps? Or, and even like when you do find yourself kind of trending in a negative direction, like what are some things that you do to get back on track?

I would say take a breather and be— it might sound counterintuitive, but Take an hour off of calls when you normally would and use that hour to watch a call that you're doing where you're doing better and watch what other people are doing. Because some of the time it's not as bad as what you think, and other times you can see straight away if you're doing something slightly differently. But it's a case of like being counterintuitive in the sense of doing less calls makes it sound like you can make less money. But if you just take that breather off for a few days, 3 days of spending that time to watch those things, you can get back on track very quickly. I'd also say with it, communicate with people in this space. If you don't want to say to your sales manager every time, I'm having a bad month, networks around people in this space of just saying things aren't going as great and being able to just talk to those people is going to do a hell of a lot of good to help you get back on track quickly. Because sometimes as well, like, you'll have it and you'll be like, Trying not to swear. This is bad, but it's all like bottled up. Speak it out. That's your job anyway, communicating and being able to get it back on track very quickly with that. And yeah, sometimes you'll go across it, you realize it isn't as bad as what you thought. And yeah, when, when those things happen, the reason I say like take a little bit of time off is because then you start pushing for sales and getting commission breath on calls as well. And people can see right through that straight away. Yeah.

I was gonna ask you, 'cause you've been in the game long enough to work with, I'm sure, some really great sales reps and some that probably eventually just didn't make the cut, right? As long as I've known you across different offers, I can recall that you've always had, you've always been like very effective with the opportunities that you're given. Like you've always had good close rates, you've always kind of held your own and a little bit more. What do you think is one thing that's allowed you to do that versus, you you know, just your run-of-the-mill sales rep? And I'm talking like particularly in the sales call or during like interactions with prospects. Like, is it the way that you structure your calls? Is it expectations that you set? Like, I'm curious what's allowed you to be so effective on these one-call close it kind of things.

If I'm honest, I think the big thing that is being proactive in learning the offer, learn the offer like the back of your hand. Like, as much as it's important to have a conversation and be liked on a call, no one's buying out of liking someone. It's about trusting you. And if you have answers for them as they have questions and you can explain it and make them feel confident in any risks, it opens them up to more asking you more questions and things that should be coming out in discovery rather than when you're at closing. 2, it's like I've had many times on this of people saying like, are you the advisor I'm working with? And I'm like, no, they know 100 times more than what I know. But it's a case of when you're doing it, be proactive with those things. Something I always learned from my first sales manager ever was, if you can Google it, don't ask me because I'm going to tell you to Google it first. If you come to me with an answer, I'll break it down with you and help you build out like the granular details of that. But if you're asking a manager, what does this mean? What does that mean? And they're spoon-feeding you, it's going to come out of your mind quite quickly until you've got the repetition from that. If you can go away and learn it, and on a new offer especially, spend those 50 hours a week. You might out of that be doing a couple calls because no one puts you on full call volume blast straight away. Might be some people, but not what I'm used to. But spend the rest of the time just learning, learning, digesting information, going to them saying, look, is this right? Is this correct? Building that up. One, it also shows On a new offer that you're serious about this offer. But 2, honestly, like, you could be the nicest person in the world, but if someone has a better offering than you, they trust that offer more, they're going to go for them 100 times. So it's a case of learn it as much as you can, and that has never done me any wrong. Learn in that as well, and this comes with a bit of time, but then brevity as well. You don't have to over-explain everything. Give them the information they need, but make sure that it's It's concrete. Otherwise your call's gonna start going to an hour and a half if you're overexplaining everything too.

Yeah. I know you've had some really solid sales managers. I know a couple of them and our community is, it's always been more like job and network oriented. We do have some sales support, but I'm curious, have you gone and done any like outside sales training or has it mostly just been like through the teams that you've worked with?

I've done a bit. I've done a bit on the sales psychology side. Just because like there are different buyer personas and like you'll have it on calls. You'll talk to someone and that opening couple minutes you'll be open, they'll be talking. Other people are like, I'm good, where are you based? New York, good stuff. You obviously want to jump into things like they booked a call for a reason. They're probably more analytical, have a million questions and don't give two hoots that I'm in Mexico City kind of thing.

Yeah.

So it's a case of like learning that, but I would say like past the initial like learning the structure of a call, having a few reps under your belt of like being confident on calls, you're going to learn most of it on the offer itself. And if you're not, probably not a good thing that they haven't built any training for that and they're not helping you succeed yet.

For sure. If I asked you, let's just say, uh, you've got a little brother or a friend or something that's trying to join into this space and you want to condense down everything that you know, maybe mistakes that you made or good decision decisions that you made to like help this person, little brother Jordan, get to where you're at in half the time that it took you, what would be like the biggest 2 or 3 pieces of advice that you would give to that person?

So it might be a little bit countering each other. First thing is just jump into an offer, get reps in and understand that's not going to be the marriage, that's going to be the date kind of thing. And just make sure you can get a few reps in before you jump onto anything else. If you have a reasonable second interview with another company, they're gonna understand that and appreciate the proactivity more. Second thing is you work for yourself. You don't work for a business. Like the fact is you're a freelance sales rep. And what I mean by that is don't get married to the idea of this is the business of me forever as well. You are working for yourself. You make them money, which makes you money. With that, what I mean is like, If they are going to like say to you, or like they could fire you tomorrow, you've got to have the same mindset of like, I am working for myself. If something better comes up, I'm still not married to this partner kind of thing. Like in sales, traditional sales, people move up like this because they move statistically every 2 years. Not saying move, but realize if there's something else out there that's going to benefit you, you have to put yourself first in this space as well. Thirdly, Network your ass out. Like, go over the top for helping other people. Early on, when it was 20 people in the community, because I'd done a bit more sales maybe than some of the newer people to this space and they joined the community, I would help people. I would jump on mock calls. Dylan done the same for me. Part of me thinks you've done the same for me. You're a great guy, but it's because I'd help other people out in the community. Like, you've got to be able to go over the top. What you give out comes back to you. The more you do that, the better. As much as, like, I've said that now, do it selflessly, but everything does come back to you as well. So my big 3 things are: just get into it as soon as possible, don't kick any cans down the road. 2, you are your own business. And 3, do as much as you can for other people in a network of salespeople, because it's just going to come back to you tenfold, and you're going to see a positive ROI no matter what.

Yeah, yeah. Getting emotionally attached to an offer that doesn't really treat you that well is like the worst thing that you can do. And I was gonna back you up because even, you know, you joined one of our live calls recently and at the end you're like, yeah, if you guys need any help, like let me know, I'll help you guys out. I'm like, he doesn't gain absolutely anything from that, but he's just a nice guy for doing that.

Yeah, but as well, you've done it for me. Like when you have way more experience than me, people coming into this, like It can be daunting. And if you can give 'em 10 minutes of your time, then like just give back what you— yeah, simple as that.

It does come back around though. And so I would vouch for that recommendation. Like give, give the time if you have it, cuz you never know, man. You never know when somebody gets into, like when you're put in a position to kind of play offense to get into something new and someone you helped 2 years ago remembers it and they're in this really awesome team where people are making $20K, $30K a month, whatever. Like, you just never know. It's, it's an insurance policy.

Yeah, yeah, it is. It's— I mean, yeah, it's something where, like, thing is as well, like, at a certain level past, like, collecting whatever people look for nowadays, if it's $500,000 for a company or $1 million to $4 million, if there's someone on the team who you've helped out, as you said, and they say he's a good guy He's good at what he does. They might not even know you're good at what you do, but if you've helped them, you're going to give fuzzy feeling. It's just going to help you get your foot in the door for what could be your dream next job kind of thing. So yeah, always, always be selfless on this and make sure you're helping other people in this space. It can't do anything bad. Yeah.

So we talked about the flexibility, we talked about the income potential, we talked about how to do well and expand the network. I have one last question that I wanted to ask you and Maybe it's something you already mentioned. But when you look at your time in the space now, at least 3 years, a little bit more or closer to 4 years, like, what is like, what's like the best part about it for you? It doesn't have to be the money. It can be the money. But like, when you, when you just kind of zoom out and be like, wow, this is a journey I've been on. And like, what's something that comes to mind where you're like, dude, this is, this is awesome. This is why I do it, something like that.

I would say And this might be me being European, but like, I work to live. I don't live to work. Like, in every kind of corporate scenario, like I talk to people in corporate every single day who want to get out of it. You're working 7 AM till 9 PM at night. My life isn't like that. And I still make good money. And as such, I make good money from Mexico City. If I wanted to move to, say, Guatemala, just because I know it's slightly cheaper. I'd be even then socioeconomics. But yeah, being able to live on my, my timeline and being able to be done 1 PM every day is, is you pinch yourself still thinking about it. There'd be times if I'm like, I'm having a bad day, I'm like, what am I complaining about? It's ridiculous. So yeah, it all works out well there.

Yeah, that was a pretty European response, but it was a good one. Um, all right. I actually have one, one more last question.

Obviously, your SaaS management then.

You're closing now, it's going well, you've got great momentum. But, you know, when you look out the next year, 2 years, 5 years, is there anything that's kind of piquing your interest with the knowledge and the skill that you have now? Is it just doing more of the same and stacking and getting ahead, or any ambitions to do anything beyond this in the immediate future?

I mean, I'd say like you can move up in businesses, like it's a case of there are different roles there. Like, I've done so many calls now, I feel like that is the next move. But also, like, being in this space, you've got to have some sort of entrepreneurial flair. It's as simple as that. As I say, it's like running your own business. So like, almost even though it's not a traditional work path in what we do, the traditional move would be managerial. But also, if there is something later down the road where it's working for myself still and making good money again, then that could be doable. So I'm open, I'm open to ideas, but right now, like I said, I'm in a good team, happy where things are, but someone offers me a billion dollars tomorrow to do something, then I'll probably be there.

Yeah, it's a, I mean, it's a much better position to be in than to have your back against the wall and, you know, bills stacking up and pressure like that. It's like you're getting to choose from abundance, which is where I think most people want to be. So, um, all right, man, we've talked long enough. I appreciate you running another interview.

Of course, of course. And I say, if anyone sees it in the community, again, reach out. Happy to help. And yeah, hopefully see your interview in, in less time than I've done it. So yeah.

All right, sweet. Thank you guys for watching. If you want to meet guys like Jordan, go down below in the description. We'll see you on the next one.