Dylan VergaraFounder, The Serial Sales Community · Founder, TSSC

Should sales reps be afraid of AI taking their jobs soon?

10 Jun 2026 · 1 min

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In this June 2026 YouTube commentary, Dylan Vergara reflects on the ongoing debate about AI displacing sales roles. He references a Reddit thread that surveyed sales professionals and finds that, contrary to hype since 2023, AI is still confined to administrative, data‑reporting, and follow‑up tasks rather than direct customer‑facing activities. Vergara notes industry reports of companies eliminating and then reinstating SDR/BDR teams because AI‑driven cold‑calling proved costly and sometimes illegal. He concludes that AI has not yet lived up to the promise of taking sales jobs, but urges individual reps to become proficient with AI tools, positioning AI literacy as the key to job security. He invites viewers to share differing experiences in the comments.

Chapters

For years and years and years, literally since like 2023, people have been saying AI is coming for sales jobs. Talking to people, nah, not gonna need it. AI can do it. Well, here we are in 2026, and I went through a Reddit thread basically saying, hey, sales reps, how are you using AI right now? And nobody's using it for customer-facing stuff. Like nobody serious is using it for that. They're using it for admin, data reporting, follow-ups, like behind-the-scenes stuff. There's been so many reports of these companies going and eliminating SDR teams, eliminating BDR teams. One, AI cold calls are illegal, but there's actually reports coming out that these people are like bringing their teams back or limiting their AI usage because the costs are actually more than the people that used to do the job. In 2026, right now, AI, I don't think it's living up to the hype in terms of taking sales jobs. And if I was a sales rep, I would be most interested and most concerned with being the sales rep who can use AI, because I think that's who's going to take your sales job. Uh, you guys let me know in the comments if your experience is different, but yeah, start to learn AI. It's very important.