10 Ways to EMPOWER People Now! | Make Impact

Good morning, Believe Nation. My name is Evan Carmichael. My one word is believe, and I believe that entrepreneurs will solve all of the major problems of the world. So today's message is empower people. Over to you, Sundar Pichai.

I wake up every morning. Espresso keeps me going. I wake up every morning.

The thing which attracted me to Google and to internet in general is that it's a great equalizer. User, right? And so to me, I've always been struck by the fact that Google Search worked the same if, as long as you had access to computer with connectivity, if you were a rural kid anywhere or if you were a professor at Stanford or Harvard. And to me, you know, I want Google to strive to push to do that, not just build technology for certain segments, right? For me, it matters that You know, we drive technology as an equalizing force, as an enabler to everyone around the world.

I think the best thing that you can do is create a product or service that empowers people. That's what we do as entrepreneurs. We see a problem, we see an opportunity, we want to make a difference in the world. We want to make money, yes, but we want to have an impact. We want to empower people. We want the output that we are creating to touch people's lives in some way. And I think that's the most gratifying thing that you could do as an entrepreneur, to know that the thing that you spent all this time and energy and effort in putting out to the world is being received great and people like it, but it's empowering them to do more in their lives and in their businesses. It's why my YouTube channel is so fun for me, is so amazing for me to wake up and see your comments every day, because I know the work that I do is empowering. It allows you to go off and do hopefully amazing things. You know, I believe that entrepreneurs will solve every problem in the world, the major problems. It's not big corporations, it's entrepreneurs. And so I can help by giving you content, by giving you inspiration, by giving you strategies and tactics to help your businesses become better. If I play a quarter percent role in helping you get better and build your company, I know that's going to have a ripple effect out. And that's why my goal is to help a billion entrepreneurs. Because if I can touch a billion entrepreneurs in a quarter of a percent way, that is massive world change. That's what gets me pumped up. That's why I love doing what I do. I want to empower you guys to do great things. If I look at this business, Toronto Dance Salsa, people come to learn how to dance salsa, but really they're coming for other reasons, right? They, they're lonely. They want to meet people. They're looking for a relationship. They're looking for some friends. They're looking to build their self-confidence. There's always a deeper reason for why they come here, and people always leave feeling happier with themselves, feeling more confident, maybe meeting some new friends, and that empowers them in their entire life, not just in the 1 hour where they come in and they learn how to do a turn, right? We're empowering them to live a better life for the rest of their life because of the time that they spent in our class. That's exciting, that's energizing, that's what we stand for. And so if you are focused on creating a product or service that yes, can make money, but has an impact by empowering people to do great things in their lives and their businesses, I think that's the ultimate, most satisfying thing that you can create as an entrepreneur. So the question I have for you guys today is, what are you doing to empower others? Let me know, let me feel the passion you got for it. Leave it down in the comments below, super curious to find out. I also wanna give a quick shout out to Imran Dean. Imran, thank you so much for picking up a copy of my book, Your One Word. Really, really, really means a lot to me and I hope you're enjoying the read. So thank you guys again for watching. I believe in you. I hope you continue to believe in yourself and whatever your one word is. And I'll see you again tomorrow morning for another shot of Enespresso.

<LYRICS>I wake up every morning, espresso keep me going.</LYRICS> You know, the traditional reform mindset towards education is, "Let's micromanage teachers more." Like, a good number of really great teachers are getting handicapped by this micromanaging, teaching to the test, whatever else, and forcing, like, "On Tuesday, September 27th, you have to cover this, and you cannot question that, and you have to say it in these words, and you have no time to run your own project, and you have no time to think of your own curriculum," or whatever you want to do. We genuinely feel like the teachers are getting liberated here. Do what you want on whatever day, and the students are going to do what they want on this day. And we're freeing tons of class time for you to do what I think you went into teaching to begin with. Like when I ran my little summer camp, and you know, I won't claim to have 30 years of experience and all the rest, but what was fun for me was not having to give a lecture on least common multiple, not having to give a lecture on probability, to know that that was out of the way and getting to do this super fun simulation where the kids are trading pieces and all this. And I got to— I felt like I was able to express my creativity. I was able to go home and say, what would be a really cool way to understand this concept intuitively? And when I went to classroom, that's what we did. And I felt like it was a much richer experience. And so we genuinely feel and we genuinely hope that it's doing that for teachers. And the teachers in Los Altos have expressed that, that they love, that they feel liberated. They feel like they have data that they never had before. It's funny, the 5th grade teachers, they teach all the classes because they're in elementary school. And they feel handicapped in their other classes now because they are doing that, the lecture. They are doing the stuff that I would say is lower value than what they're doing in their math classes, which is the projects, which are the one-on-one interactions. And so they're actually asking us as quickly as possible, "When are the grammar videos coming? When are the grammar exercises coming so I can do more interesting things with that part of my day in class?" I've heard the story that, the first line of code that you wrote was in an apartment in Campbell.

That's right.

Not too far from here.

Just down the street. That's right.

I mean, did you have any idea— you know, you wrote this, you put it out on the internet. You didn't sort of do it thinking, hey, I'm going to build an $83 billion business.

No, of course not at all. Not at all. Really, I mean, it was just this— as I said, as a software engineer, I wanted to write some tools that I thought could be useful to ordinary people, regular people. I had a day job, started as a nights and weekends project. And it's amazing, of course now, you know, we all understand code does change the world and, you know, it can change people's lives. But I think what makes eBay unique, despite the fact that there are many, sort of now there are more marketplace businesses out there, We really have always been about people. It's always been about bringing tools to ordinary people and giving them the tools and the opportunities that they need, that they can use to then be successful and define success in their own way. So yeah, those early weeks and months were crazy. So I remember— One of the very first items listed— this was in 1995, in September of 1995— one of the very first items listed was a 1952 Silver Dawn Rolls-Royce.

OK?

And the seller— and I wish we could find the seller— the seller was amazing, because he or she had done this beautiful listing. And so you could put HTML in there. The seller had created a server somewhere to actually host photos. Back in those days, you know, you had to actually own, you know, run your own server to host photos. And actually had this beautiful listing on there. I looked at that and I said, "This is incredible. There is no way anyone will ever buy a car on the internet. Like, that's just ridiculous. That will never happen." And of course now there's a car sold every 4 minutes on a mobile device. I mean, it's incredible. It's totally incredible. So who could have imagined that?

How do you motivate people to get things done?

You know, the reason why I paused was I was trying not to come up with a trite answer. I think, and this is a much used, an overused term, I think defining an overall goal that's reaching in that it isn't easily attainable. And then empowering, and this is the overused word, and then empowering people to actually go try and get it. And ensuring that when they have a misstep that you're there to help them along is probably the way to— I mean, you know, to be frank with you, most of the people that we hire at Deloitte are extremely smart, they're self-motivated, They're very hardworking and you've got to, much like a racehorse, you've got to make sure that you give them the space to develop and mature and accomplish. So I think most of my partners would say the same thing. I mean, it takes an element of defining the ultimate destination and then empowering people to actually go to achieve it.