Simon Sinek says listening builds trust and makes people feel heard, which doesn't mean you're wrong or have to agree. He argues that even when people object to vaccination, we should hear them out instead of demonizing them, even if we ultimately disagree.
Listening is a trust-building exercise, right? If you've, if you're in a rela— take it down to a personal relationship. If you've been in a, if you've ever had a romantic relationship, a loved one, right? Making someone feel heard doesn't mean you're wrong. Saying sorry doesn't mean you're wrong. It just means you take accountability for your actions. And I think it is important that when somebody objects to vaccination, that we don't demonize or villainize them, but we attempt to hear them, make them feel heard. Doesn't mean we have to agree, but they have to feel heard.
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