55% of small businesses claim to use AI, but only 17.7% actually have it in their workflows. Most treat it as a side tool for emails or search, not for running core operations, which Hassemer says is a missed chance to save real time and money.
So small business adoption, most businesses say that they're using AI, but far fewer really do. So when you ask somebody, they're saying, oh yeah, I'm using AI, 55%. But when you verify it, you actually get in there and see if they're actually using AI in real operations, less than 18%, 17.7% do. That's a big gap, right? And self-reported surveys put small business, you know, that Self-reported surveys don't usually give you the great idea. Plus there's always, you know, misinterpretation of what using AI means. I think this is really true about how people are using AI in general too. Most people when they use it are using it either to fill out their emails for them or for search purposes. Very few are actually using it to run operations within their world and really drive that forward. That's a big miss for these small businesses. It's huge for you. It saves you time. It saves you money.
