Gary Kadi explains why dental practices lose good employees: chaotic systems, poor training, and overwork. New hires bail when they hit chaos unless they're unusually motivated. Clear structures, transparent expectations, and real conversations with staff fix it.
Chapters
Do you have good systems in place or are you just constantly putting out fires all day long? Because if you are hiring someone new and they come in and they walk into chaos, lack of systems, no training protocols, most likely that person is going to leave unless they're like, all right, let me roll up my sleeves and get to work here. I love a good challenge, but that's where you're going to receive that revolving door. If it's just constant chaos happening, there's no good systems in place. It's also possible, like I said, that overwhelm or overworking of your team. If there's constant chaos and putting out fires, and that happens long term, you're going to more turnover happen with your existing team as well. When that happens, you have to expect that the team is going to be overworked and overwhelmed. We also want to have good structure in place so that we're hiring the right fit and we want to be able to be transparent with the team so that we can have a conversation with them about what they're experiencing, what the expectations are going to be and what we're committed to. As far as finding A plus Rockstar Dream Team members to step in and enhance culture and enhance the growth of the company, as well as helping your patients get healthier. Right.
