Karl Mee Rower of Secured Spaces used Stora software to launch a self-storage facility fast and cheap. The platform integrates with BearBox security, smart locks, and accounting tools like Stripe and Xero, automating bookings and back-office work. His team saw month-on-month growth and cut admin time dramatically.
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Hi, I'm Karl Mee Rower. Our company is Secured Spaces. Background that we have is commercial residential property, but storage is a new venture for us within commercial. It's been a really easy setup with Stora to get the first facility up and running, cash flowing, and a lot of automation that saved us a great deal of time and cost. The reason we chose Stora, we looked at a few other software providers, but just felt that Stora had the best sort of roadmap for new integrations and improvements. Already had a really good existing system and massive benefit with the security integrations and automation. Stora powering everything from the start, it was an easy choice really with the amount of integrations it had with other providers like BearBox, and the security aspect was top drawer. Their whole system just links with everything that we need for running the business day to day. Smart entry is really important. More and more customers want to be able to just book online at any time. We offer 24/7 access, so giving them the ability ability to easily do that without needing a member of staff there is essential. One of the big things that happens automatically is that customer onboarding for online bookings. That's a massive time saver, but also in the back end with all of the accounting through Stripe and Xero, it just makes our whole bookkeeping process a hell of a lot easier. Yeah, we've seen consistent month-on-month growth since using Stora. It makes it very easy to track occupancy rates and unit rates and highlight anything that might need to be adjusted for revenue increases. So everything's been positive since putting the system in, and hopefully that will continue. The features that we rely on most with Store is that customer onboarding and access. So just knowing that someone can sign up at midnight the night before and have everything they need to start 6 AM the next day and start using the facility. Main focus now that we're not buried in admin is improvements to the facility and marketing and customer interaction for generating new business.
