A self-storage operator explains why Stora works for their business: instant online booking, a map showing available units, Stripe payments built in, and new features rolling out every few months. Setup was fast and the team trained quickly.
It enables people to book online and that's straight out of the box. It's true that for us we really wanted customers to be able to book instantly online and see prices but actually that was to our knowledge that was a feature that just only Store really had and we thought that also the user experience and kind of just the general layout was probably the best. Our favorite feature is a map feature because I think it enables you to have a good overview of everything that's happening in your site. Which units are, are reserved for customers, which ones are currently occupied by customers, which ones are overlocked, which ones are available, unavailable. And actually that's very helpful. When we have customers that come in and who want to have a unit we can instantly see which ones are available and which ones we can show to the customer. And also it's very handy to. We occasionally do log checks and just with a map it's, it's super easy to do this. One thing that I think that we really do like about Stora is also how easy it was to set up. It's just a simple SaaS which is, you know, which you could just access online. And so there's no technical setup apart from setting up a Stripe Stripe account ahead of time. And also because it's all web based it's actually very easy to use. And the training that we have to do for our team was actually very fast, much faster than I would think, especially a non SaaS based product. So yeah, those were two great features of Store. The onboarding process was pretty, pretty straightforward. We, well again we were able to use Stora actually a few weeks or months before we actually opened up. So that gave us the opportunity to get familiar with Stora. And then it's true we had an onboarding where we had cool with old Brian from, from the Store team and we had a bunch of questions and he answered all of them. So it went pretty smooth. I think most self storage operators would benefit from using Stora. It's true. We're a new company and so we've just opened our first site and I know that it matches our needs very well because again it's just so. I feel like it's so complete. It helps you deal with everything from payments to invoicing to managing your center which is I think just majority of the problems you face as a new operator. But I can also see it being helpful for larger operators too that really have a lot of sites and I think that Store is able to pack a lot of different software people might use into one. And also what I also really like about Store is that it's. You feel that it's already a great software, but I think they're getting better. Every few months, you can definitely see new features coming out making it even more and more complete.
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