Stora Walkthrough

Hi, my name is Gavin. Like you, I run a self storage business. Whenever I was setting it up three years ago, I couldn't find a piece of software that did everything I wanted. Everything from online bookings and payments to automated invoicing and billing, all the way through to facility management and automation. So I set up Stora. Three years later, we're now used by small and large operators right across the world in many currencies and many languages. I'm going to take you through a really quick demo to show you the product. This is the Stora backoffice. You can use it to run your business from anywhere. It's fully cloud based and works on any device. From the back office, you can do everything you'd expect from self storage software, from creating as many sites and units as you like to tracking leads and customers. Astora is so much more than a management platform. It's a sales and automation tool. To start, I'd like to show you how Stora can help you sell. Customers from any traditional channel are supported, be it walk ins or phone inquiries. But Stora has a web sales channel tightly integrated into the product. This is Astora Storefront and every account comes with a free, fully hosted, customizable website. You can use it to take online bookings and payments. If you're a new start, Stora provides you with your entire website, including online bookings, payments and even customer check in. You won't need to build anything. We host it all for you. If you have an existing facility and want to keep your existing website, simply link to our booking pages for a seamless customer booking experience. If you've yet to open. We've also got a pre opening mode too, so you can collect leads and interest early. Now let me show you how easy it is for a customer to book. First they'll select the location they need. Next they'll see the types of units you've made available to them from the store at back office. This page can be customized to add text and images which you think will help convert the visitor to a customer, such as contact details or even an online storage space calculator. Once they know what they need, they simply press book. Now Store provides a customizable booking form which by default collects minimal info. But you can always add in some extra fields like how they heard about you. We even include insurance sales so you don't have to worry about integrating that into your sales process. Separately, your customer selects a move in date and how they want to pay. All store accounts support automated card payments alongside direct debits in the UK and Europe for online sales and any payment method. If booking by phone or in person. When the customer clicks, confirm they'll be placing their booking, setting up their automatic recurring payment. And this is where the real magic of Stora and the tight integration between management and sales begins. Stora will be automating countless repetitive admin tasks. A typical self storage operator has to deal with everything from getting contracts signed to verifying identities to the entire payment flow. So Stora automatically creates the invoice. If your customer is paying by card or direct debit, we automatically process the payment and reconcile it against the invoice and we even make it easy to run your accounting in minutes each month. Everything can be fully automated. This greatly reduces the time you need to spend managing your business, leaving you more time to grow it. The customer accesses their own management portal and they'll be asked to check in before move in time taking this step off your hands. If you've got a smart entry system set up, all you need to do is allocate them a unit in store and every every aspect of the move in will be handled for you in the back office. You can manage all aspects of your customers, changing prices, writing up notes and more. As your facility fills up, the data you need is placed front and center. You can view live insights about the health of your business and we track and report the key info you need to make decisions and increase revenue. If you ever need any support, our support team are here ready to help. Our help documentation can also get you answers to most questions. Stora is powering the next generation of self storage businesses, giving you all the essential business tools you need to manage automate and grow in one convenient platform. So that was a quick look at Stora. We're constantly releasing updates that will help you to manage automate and grow your business. So whether you're a new start or an existing operator, our onboarding team are here to help you transition onto Stora and get set up on Stora without any issues, even if you've been using an existing software product in the industry already. Finally, the choice to work with Stora isn't just about what we have today. It's about coming on a journey with us as we develop more and more products that will help you to automate and grow your business as effectively as you possibly can. Thank you very much for watching. If you'd like to test out Stora and get your own demo account, simply sign up for a demo at Stora Co and myself or some colleagues will talk you through it and answer any more questions you have. Thanks very much.