TenTen Storage uses Stora to run their facility remotely with almost no staff. Eighty-six percent of customers book directly through the website, setup took under an hour, and the owner managed everything while traveling for two months with minimal input.
Questions this video answers
About 86%
Less than an hour
Two months (traveling around Australia and Asia)
Chapters
There's no way I would be anywhere near as full or less stressed if I didn't have stora. I must admit I didn't actually look at any competitors. As soon as I found out that Storer did everything that I wanted to, then I didn't really feel the need to look at anyone else. And I'm over the moon that it did go that way. So when I first started building the facility, because I've got an electrical background, I had every intention to sort of build this fully automated store that was going to be, you know, great. But it was going to take me years and years and I was going to have to. And I make it all myself. And then I was telling someone about it and they just said, what you mean like Storer? And then it was. Yeah, it's like it had already been created. So it was perfect. It was, yeah, just the, the automation, the, the booking systems, the. Everything that, even the analytics, you know, it all just, it's all tied into one place, which I really like. I think I'd have to say the analytics just because it's a great way of keeping an eye on things and it's so easily, it's easy to read and it's all there and it's a great way of monitoring your own business. Well, we recently looked at some data and about 86% of my customers just booked straight through the website. So I haven't actually had to speak to them at all. I certainly haven't had to have any sales talk. I've not had to push for any business. I do very minimal marketing. But by the time someone gets to the website because it's so easy and straightforward, they just click through the process and I get an email saying you've got a new booking and that's it. It's been brilliant. Well, the fact that I have a fully automated store means I have no staff and store is like having an employee look after it for you. It's great. So, and to prove it or even to test it, I've just been away traveling for the last two months around Australia and Asia and I managed my whole thing, my whole store while I was, while I was there with minimal input. You know, there's really not a lot I need to do. Yeah, I tested it and it worked. So yeah, the only things I needed to change were things that were with my facility. So nothing, nothing store related at all. The onboarding process was a dream and I am a complete technophobe as we've just experienced trying to set up this call. I'm not very good at anything like this, but I think it took less than an hour to set up. Someone from Stora was talking me through it all and we got it all set up and it was really straightforward and now I feel really comfortable using everything about Storer. I update things, I change things, I very rarely need any help, but they're always there when I do. Absolutely. Anyone who's got a self storage facility I would say it's yeah, I've got nothing to compare it to, but there's no way I would be anywhere near as full or less stressed if I didn't have store up. I'd be working full time and I just don't need to.
