Business Tao with George Kao

14 Oct 2026 · 3 min

0:00

In this spoken‑word piece, the speaker recounts how they reduced a 10,000‑person email list to a few hundred highly engaged contacts they personally know and care about. By deleting the inactive or low‑engagement subscribers, the business continued to thrive, driven by word‑of‑mouth referrals and deeper relationships. The speaker celebrates the joy, pride, and profitability that come from serving a small, intimate audience rather than performing for strangers, emphasizing a model where each client brings two friends who each bring two more, creating sustainable growth.

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