This short YouTube product demo (creator: Henry Valentino) describes Econnect’s “E Counter” people-counting software that uses cameras and sensors to analyze real-time data and reduce wait times in places like airports, amusement parks, and coffee shops. Speakers emphasize customer benefits (knowing exact wait times, choosing shorter lines) and business gains (improved efficiency, higher revenue). The transcript gives concrete examples (Subway, Disneyland/Magic Mountain) and highlights features: real-time people counts and estimated wait-time and revenue-in-line metrics.
Chapters
At airports.
Amusement parks.
And even coffee shops, there's one thing we all dread, waiting in line. But long lines could become a thing of the past thanks to new technology.
Just having an understanding of how long the wait times are. As a customer, it's huge.
Video surveillance like this is no longer just about security. It's now about making sure you spend less of your life waiting in line.
This will adjust schedule consumer patterns because they're going to be able to have information at their fingertips that they never had before.
This new software from Econnect uses cameras and sensors to analyze real time data, leading to shorter lines and more efficient businesses.
We can actually now tell you how many people are in line and how much money is waiting in line. Managing how many people it takes to efficiently take care of the customers is really the most critical thing the operators can do.
Businesses using E Counter software can share data with customers who aren't willing to wait in long lines.
If he wants to get a sandwich at Subway before he gets on the plane, he looks at the line and he thinks, well, that's 20 minutes. But in fact, if the E Counter tool tells him it's only six minutes, no problem, I can step in line and I can get my sandwich today. You go to Disneyland or Cedar Fair and you can get your app out and go, wow, you know, the wait time for going on Magic Mountain is, you know, 35 minutes. But you can also say, hey, the neighboring restaurant right next to it is only a five minute wait and nobody is calculating that information right now.
And shorter lines for customers improve bottom lines for businesses.
There's nothing more important than guest experience. If your guests are having a good experience, they like what you provide them, then they're likely to come.
