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Kyle Balmer questions why Salesforce hired a thousand salespeople to sell an AI Sales tool, arguing the move suggests the tool doesn't work on its own. He sees it as a sign Salesforce is struggling as a legacy company.

Kyle Balmer questions why Salesforce hired a thousand salespeople to sell an AI Sales tool, arguing the move suggests the tool doesn't work on its own. He sees it as a sign Salesforce is struggling as a legacy company.
Salesforce just hired a thousand new salespeople to help sell their AI Sales tool. But if the AI Sales tool was good, they wouldn't need to hire salespeople. This is basically, tell me you're bad at AI Sales without telling me you're bad at AI Sales. And it feels like a legacy company that's in a lot of trouble to me. Oh, well.

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