This short transcript records Stephen Shapiro explaining how middle-level companies can apply his book Invisible Solutions by identifying important problems and then reframing those problems before seeking solutions. Shapiro emphasizes resisting an immediate jump to solutions, instead changing the question (a “mental kaleidoscope”) to reveal better, often-obvious solutions. The excerpt ends with a promotional pointer to invisiblesolutionsbook.com.
Chapters
So let's say I'm a middle level company. I have the same problems. They might be more acute in a sense for my company than it would be for the larger Fortune 100 company. So how can I take your book and the resources and actually turn it into something that is tangible to move the needle?
So the key is to first identify what are the important problems that you have. And the process is laid out in the book. So when you identify what's important, the next step is to identify the reframes. And that's really the core of the book is whatever problem you are working on, what we tend to do is we tend to jump to solutions. But the key to finding better solutions is to not focus on the solution. Instead it's to focus on the question. It's to actually step back and say, you know what, I can take a problem that I'm working on and instead of trying to solve it, because if I'm solving the wrong problem, it doesn't matter. So what if I change it to get the right problem or a different problem or a better problem or better framed problem? And one of the things I found is that there are certain sets of questions that when you change them just a particular way, the solutions become almost obvious. And that to me is the key, is change the question. Sort of as Mark Twain would say, it's a mental kaleidoscope. You look at everything and you keep on turning the problem statement around and around and around. And at some point you look and say, ah, there's the problem. Now let's find a solution to that. Pick up a copy today at invisiblesolutionsbook. Com.