Lisa Honaker presents a four-module Risk Mitigation certification for account managers and customer success teams. The program teaches segmentation, executive alignment, account planning, and early intervention to shift from reacting to churn toward predictable revenue growth and net revenue retention.
Hi, I'm Lisa Honaker. I'm the Vice President of Account management at Actable, which is a hospitality tech organization. I also have the privilege to serve as one of the executives in residence at the sales assembly. Which is of course why you are here. Are you ready to stop reacting to Churn and start driving predictable revenue? Yes, of course. That is what the risk mitigation certification is all about. It is built to help you maximize your retention rate. We'll equip you to stabilize and grow your most valuable accounts as well as your book of business. Primarily, this was designed for our post sales team members, specifically account management and csm. However, every sales Persona can benefit from something from each of the four modules. We help you drive your gross revenue retention by teaching segmentation to prioritize risk and establish deep account alignment with execs and owners. Yes, this is multi threading and power threading. And to maximize your NRR or net revenue retention, you'll master account plans to forecast growth and learn early intervention tactics for stumbling blocks to protect future value. These four modules create the discipline required for predictable account stability and sustained expansion. So, are you ready to protect your revenue and drive growth? Of course you are. So enroll in risk mitigation and make account stability your strategic advantage. I look forward to having you in class.
