Jennifer K. HillFounder, Jen Hill Tribe · speaker, coach/advisor, community builder

Always look for the good in everyone and everything!

29 Sept 2023 · 1 min

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Jennifer K. Hill was about to fire an employee on a performance plan when a colleague named Steven pointed out she might be creating the failure she expected. The story shows how bias shapes what managers see in their people.

Chapters

One, I had an employee who I was frustrated with. She had been one of the earliest employees I had hired, and people make mistakes. And as an employer though, sometimes you start tracking the mistakes and then you say, oh, well, tough luck, I'm going to have to terminate this person. So in this particular case, she was on a PIP, a performance improvement plan, and we were getting ready to terminate her. And he came in and he said to me, I'll always remember this, Steven, he said, Jennifer, what if the reason She is being a disappointment is because you are looking for her to be a disappointment.