0:54

In this brief segment, the speaker argues that not all leaders are fit for transformational change because it requires a willingness to disrupt the status quo. While a continuous‑improvement mindset works for incremental upgrades, transformation demands a deeper understanding of the underlying problem and a clear vision of the desired future. The speaker advocates a "sharpen the saw before cutting the tree" approach: thoroughly diagnose root causes and define the opportunity before acting, with the goal of making subsequent changes faster and more effective.

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