Leading the Change: Out with Toxicity, In with Upstander Cultures for the Modern Workplace
20 Sept 2023 · 1 min

0:44
In this segment of her presentation, Jessica Hickman critiques the traditional, authoritarian leadership style—characterized by a top‑down, "my way or the highway" approach—and highlights a generational shift in employee expectations. She argues that modern workers no longer want to be merely dictated to; instead they seek leaders who act as mentors and coaches, who influence and develop them into better people and future leaders. This contrast sets the stage for her broader discussion on building upstander cultures in contemporary workplaces.










