1:21
Confidence isn't cockiness or a guarantee you'll win. It's knowing you're prepared because you've trained hard and faced challenges before. Build it by picking obstacles, confronting them, and mastering them.
Confidence isn't cockiness or a guarantee you'll win. It's knowing you're prepared because you've trained hard and faced challenges before. Build it by picking obstacles, confronting them, and mastering them.
First of all, confidence is one of the most misunderstood characteristics we're talking about. Confidence isn't a cocksure attitude that says, "I know I can do that no matter what." What confidence is, really, it's a reflection of your training and your preparation. So to become more confident, focus on training and preparation. Confidence isn't a surety of a desired outcome. Really what it is, it's, it's your surety that you're prepared to get in the game. You're prepared to do whatever it takes, right? So that's what self-confidence is all about. Now, how you get there? Simple, not easy, because you gain confidence by facing and overcoming challenges, right? Or by creating new opportunities and creating new, new ideas and adventures. So That's what you need to do. The steps towards developing confidence really rely on facing some challenges. Pick some challenges, face them, overcome them, and you will develop confidence.
Why AI-Only Customer Service Is Failing Customers | Danny Snow on Keep It Human
