Jim LukaszewskiAmerica's Crisis Guru® - BETA

First Four Questions I Ask My Clients In Crisis Situations

Name: First Four Questions I Ask My Clients In Crisis Situations
Uploaded: 2017-01-10T18:12:35+00:00
Duration: 1 min 4 s
Channel: Jim Lukaszewski
Description: Short advisory monologue by a crisis communications advisor (speaker ‘SAM’) listing four initial actions for clients in crisis: notify your insurance…

10 Jan 2017 · 1 min

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1:04

Short advisory monologue by a crisis communications advisor (speaker ‘SAM’) listing four initial actions for clients in crisis: notify your insurance company, consult a competent attorney, consult experienced communicators, and most importantly call and follow advice from your mother. The tone is practical and slightly humorous, emphasizing mothers as a stabilizing influence.

Chapters

When you call me, I'm going to ask you for a question. First question is, have you called your insurance company? Insurance companies need to be notified at the earliest possible time, when or their consequences. Secondly, have you called an attorney, a competent attorney in the areas of problems that you're facing? Third, have you talking to me, which is a good thing, but you should talk to some other communicators who've had experience in this area, too, to get a sense of who you're compatible with. And fourth, and most importantly, call your mom. Okay? Now, no matter what the first three group told you, do what your mom tells you first, because things will get better when you listen to her. They always do. Sam.