Jim Kwik says "I forgot" is one of the most expensive phrases in business. Forgetting names, meetings, or commitments damages relationships and credibility. He argues that remembering is the number-one networking skill that separates successful professionals from the rest.
Somebody taps you on your shoulder and you turn around, you see someone you recognize and you don't remember their name. And what makes it worse is when that person has the audacity to remember your name and somebody comes up, you have to introduce these 2 people. I believe 2 of the most costly words in business are, I forgot. I forgot to do it. I forgot to bring it. I forgot that meeting. I forgot that person's name. It's the number one business etiquette skill, networking skill there is.
The Library of Minds: Brain Coach: How to Stay Sharp When AI Does the Thinking | Jim Kwik
