0:33

Irrelevant emails are the second biggest reason people unsubscribe, right after sending too often. When your list grows, subscribers have different interests, so a one-size-fits-all approach breaks the trust they gave you by signing up.

Chapters

More from Jimmy

youtube.com

When Email Marketing Can't Save Your Business Model

1w ago
27:26
youtube.com

Stop ignoring these emails (they get the most opens)

1w ago
1:24
youtube.com

Your retention problem is setting your acquisition ceiling

1w ago
1:00
youtube.com

Win the second order. Acquisition is only the start.

1w ago
0:46
youtube.com

A buyer isn’t a customer. Loyalty is still unproven.

1w ago
0:30
youtube.com

The second purchase is your subscription pitch.

1w ago
27:13
youtube.com

How to do winback campaigns in ecommerce

3w ago
29:58
youtube.com

The only KPI a retention marketer should be thinking about..

1mo ago
32:14
youtube.com

We Asked Retention.com's Founder If This Is Legal (ft. Adam Robinson)

1mo ago
41:24
youtube.com

10 Email Copywriting Rules You Should Break in 2026

1mo ago
1:26
youtube.com

Meta Ads: Why Creative Speed Decides Who Wins

1mo ago
See all content